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Our knowledge base is a centralized database of content created specifically to help you navigate IT issues and business challenges. Our goal is to keep you up to date with industry trends, educate you on leading best practices, and share valuable resources that you can leverage within your organization.

Six Ways Unified Communications (UC) can Improve Customer Experience (CX)
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Netrix Global

Six Ways Unified Communications (UC) can Improve Customer Experience (CX)

Enhancing Customer Experience (CX) through Unified Communications (UC): Six Key Strategies With the competitive nature of today’s market, businesses need to truly delight their customers. Companies stuck within the conventional approach toward communication can’t seem to do that. The new Unified Communications (UC)-focused approach considers spending money on communications as

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The SMB Guide: THE ABCs OF MALWARE
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Netrix Global

The SMB Guide: THE ABCs OF MALWARE

Mastering Malware Defense: A Comprehensive SMB Guide Viruses are not the only thing you need to worry about as every day, hackers invent new ways to wreak havoc for personal gain. From front-page attacks like ransomware to less obvious “grayware,” there are several types of malicious software programs and each

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How Proactive Vulnerability Assessments Keeps your Network Secure
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Netrix Global

How Proactive Vulnerability Assessments Keeps your Network Secure

Two security-related exercises to determine the vulnerabilities in your environment Enterprise businesses have learned the hard way that taking cybersecurity lightly – or better yet, deprioritizing it on the ever-growing list of IT projects – comes at a major cost. Cyberattacks have increased in volume and complexity. Today’s hackers use

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5 Ways UCaaS Boosts Productivity and Efficiency
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Netrix Global

5 Ways UCaaS Boosts Productivity and Efficiency

Elevating Efficiency with UCaaS: 5 Power-Packed Strategies Say goodbye to using multiple calling, messaging, meeting, video and other business applications. As technology continues to evolve rapidly, unifying your communication and collaboration tools is a critical way to improve efficiency, reduce costs and enhance productivity. The idea of Unified Communications (UC)

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Why Outsourcing Network Risk Assessments is Good for Business
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Netrix Global

Why Outsourcing Network Risk Assessments is Good for Business

Elevating Network Security: The Power of Outsourcing Network Risk Assessments As more companies seek “remote-first” workplaces for the long haul, IT teams are under pressure to ensure current network measures are enough to handle this long-term shift to distributed work environments. One way to check for resiliency within systems is

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If your corporate office meeting spaces are not set up with collaboration tools for your return to work, stay home working in your pajamas until they do.
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Netrix Global

Ensure Your Corporate Meeting Spaces Have Collaboration Tools

The COVID-19 pandemic caused an unprecedented digital wave in the video conference, collaboration tools, and technology adoption. This has led businesses to lean on IT more than ever. Now, corporate offices are asking IT to step up once again with cases declining and companies planning for a return to in-person

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MDR Buyers Guide: 5 Questions to Ask a Prospective Provider
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Netrix Global

MDR Buyers Guide: 5 Questions to Ask a Prospective Provider

Choosing the Right MDR Provider: 5 Key Questions to Ask When Gartner first began tracking the market for Managed Detection and Response (MDR) security services back in 2016, it listed just 14 companies as representative vendors. Today, the global analyst firm estimates that more than a hundred providers currently claim they

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Netrix named a finalist for Microsoft Security 20/20 Partner Awards 
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Netrix Global

Netrix named a finalist for Microsoft Security 20/20 Partner Awards 

Finalist for Microsoft Security GTM Partner of the Year Award: Netrix’s Excellence Recognized Netrix has been named a finalist for the Microsoft Security 20/20 for Microsoft Security GTM Partner of the Year Award. Netrix was honored among a field of global industry leaders for demonstrating excellence in innovation, integration, and

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Our Latest Case Studies

See firsthand how Netrix Global drives real business results for companies like yours.

OLX Group Standardizes Incident Management with Customized Tools

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Kigüi modernizes data infrastructure to improve customer service and reduce food waste

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Large Food Retailer Migrates Call Center for Improved Customer Service and Enhanced Insights

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Gador implements 24×7 monitoring of pharma production lines with AWS IoT services for enhanced analytics

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Caring Communities Saves Time, Efficiently Serves Members with Netrix Custom Apps

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Accela Increases Uptime SLA with Excellent, Continuous Support from Netrix

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