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KKNOWLEDGE BASE

Learn From Our IT Experts

Our knowledge base is a centralized database of content created specifically to help you navigate IT issues and business challenges. Our goal is to keep you up to date with industry trends, educate you on leading best practices, and share valuable resources that you can leverage within your organization.

DEMOS & TUTORIALS
Alex Shi

Palo Alto Firewall Exploit

SIMULATED ATTACK Meet The Hacker Alex Shi Managing Consultant, Red Team Lead Alex manages the Offensive Security team at Netrix. He has diversified experience working within IT operations, security program management, and hands-on security testing engagements. Alex continuously maintains the technical skillsets required to collaborate with front-line IT teams, leading

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BLOG ARTICLES
Netrix Global

Cybersecurity Basics: How SMBs Can Slash Risk with Simple Steps

BLOG ARTICLE As a Virtual Chief Information Security Officer (vCISO) working with small and medium-sized businesses (SMBs), I’ve seen firsthand how overwhelming cybersecurity can feel. With limited budgets, lean teams, and a constant barrage of threats, it’s tempting to think that only complex, expensive solutions can keep you safe. The

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WEBINARS
Netrix Global

Cloud Cost Control: Strategies for Smarter Spending

WEBINAR Meet The Presenters Tom Lilly Field CTO, Cloud Tom has over a decade of IT consulting experience, starting in help desk before moving into specializations like collaboration, private cloud, and Azure. He excels in working to understand clients’ cloud migration goals and develops holistic plans that encompass an end-to-end

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DOCUMENTATION
Netrix Global

Logging Out of the nVX User Portal

DOCUMENTATION To logout of the nVX User Portal, click on  and then click on  logout icon at the bottom left of the navigation panel. Note: When logged out of the nVX User Portal, users will no longer receive inbound calls to their nVX Websip phone. All phone calls will be

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DOCUMENTATION
Netrix Global

Change a Device Speaker or Mic

DOCUMENTATION To choose the same device for both microphone and speaker use: Step 1: Select the Additional Settings icon in the bottom left of portal to open a pop-up. Step 2: Click on the Microphone icon. Step 3: Select the devices from the options listed.  (This is pulled from windows)

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BLOG ARTICLES
Jay Parekh

Accelerate Copilot Adoption with Microsoft’s 50% E5 Compliance Discount

BLOG ARTICLE On February 1, 2025, Microsoft introduced a strategic promotion designed to accelerate secure adoption of Microsoft 365 Copilot. Through February 1, 2026, organizations can purchase Microsoft 365 E5 Compliance licenses at a 50% discount when acquiring an equal or greater number of Microsoft 365 Copilot licenses. This limited-time

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BLOG ARTICLES
Tom Lilly

The Hidden Costs of the Cloud and How to Optimize for Long-Term Value

BLOG ARTICLE The promise of the cloud has always been agility, scalability, and efficiency—but the reality is often more complicated. Many organizations move to the cloud expecting cost savings, only to find their budgets stretched thin by unexpected fees, underutilized resources, and complex pricing models. As cloud adoption matures, leaders

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DOCUMENTATION
Netrix Global

Call Detail Records

DOCUMENTATION Call Detail Records (CDRs) show information on individual calls. To view your Call Detail Records, click the Call Detail Records menu icon,   on the left panel of the dashboard. Records can be filtered and sorted. Available information in Call Details Each record contains the following details: Type – Direction of

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Our Latest Case Studies

See firsthand how Netrix Global drives real business results for companies like yours.

Collaboration That Delivers: How Netrix Transforms Cybersecurity for Pennsylvania Lumbermens Mutual

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Powering Medical Sales with Generative AI and Natural Language Analytics

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Transforming Legal Document Management with AI on AWS

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Securing and Managing the Cloud for a Leading Power Distributor

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OLX Group Standardizes Incident Management with Customized Tools

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Kigüi modernizes data infrastructure to improve customer service and reduce food waste

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