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KKNOWLEDGE BASE

Learn From Our IT Experts

Our knowledge base is a centralized database of content created specifically to help you navigate IT issues and business challenges. Our goal is to keep you up to date with industry trends, educate you on leading best practices, and share valuable resources that you can leverage within your organization.

WEBINARS
Netrix Global

Modernize Your Customer Experience: IT’s Role in the Cloud Contact Center Evolution Description

WEBINAR Meet The Presenters Satyendra Sharma Sr. Solutions Architect Satyendra Sharma is an accomplished Solutions Architect with 18 years of IT experience, specializing in Messaging & Collaboration technologies. Throughout his career, Satyendra has demonstrated expertise in architecting innovative solutions, developing go-to-market strategies, and fostering strong partner relationships. Strategic planning and cutting-edge

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BLOG ARTICLES
Shean McManus

Modernizing Your Data Estate: Building a Cloud Foundation for Smarter Decisions

BLOG ARTICLE Why Modernization Cannot Wait If data is the new oil, many organizations are still pumping it through rusty pipelines. Aging on-prem estates—once cutting-edge—now struggle under today’s volume, variety, and speed of information. Hardware refresh cycles grow shorter, software licenses balloon, and talent spends more time keeping the lights

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DOCUMENTATION
Netrix Global

Supported IP Devices for nVX Cloud Phone Platform

DOCUMENTATION nVX Cloud Phone platform supports a wide range of SIP-compliant physical IP phones, along with native WebRTC-based softphone. It also offers mobile apps for iOS and Android, enabling consistent communication across desktop and mobile environments. Please note that this list may not be exhaustive, additional models may be compatible.

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BLOG ARTICLES
Satyendra Sharma

Unified Communications as a Service (UCaaS): How to Plan for Seamless Integration and Lasting Impact

BLOG ARTICLE Shifting to Unified Communications as a Service (UCaaS) is more than upgrading a phone system. It is a strategic move that reshapes how your organization communicates, collaborates, and delivers value. UCaaS platforms offer integrated voice, video, messaging, and mobility capabilities—critical in today’s hybrid work environment. But many implementations

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BLOG ARTICLES
Satyendra Sharma

Collaboration Overload? How to Optimize and Consolidate Your Toolset

BLOG ARTICLE In today’s digital workplace, the average enterprise uses over 100 different software applications, with employees switching between tools every 11 minutes. While these collaboration platforms promise increased productivity and seamless teamwork, many organizations find themselves drowning in a sea of overlapping functionalities, competing interfaces, and fragmented workflows. The

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DOCUMENTATION
Netrix Global

How to Register For Access to the Netrix CSP Portal

DOCUMENTATION This guide provides a step-by-step process for registering and accessing the Netrix CSP Portal, making it easy for users to navigate the registration system. It simplifies the potentially complex steps involved, ensuring that users can efficiently complete their registration without confusion. By following this guide, users will gain quick

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DOCUMENTATION
Netrix Global

Getting Started in the CSP Portal

DOCUMENTATION Get up and running fast. This quick-start shows you how to order CSP licenses, pick monthly vs annual billing, co-term new seats with existing renewals, assign licenses to end users, and add teammates with proper portal permissions—everything a new admin needs to manage licenses confidently. How to Order Licenses

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Our Latest Case Studies

See firsthand how Netrix Global drives real business results for companies like yours.

Collaboration That Delivers: How Netrix Transforms Cybersecurity for Pennsylvania Lumbermens Mutual

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Powering Medical Sales with Generative AI and Natural Language Analytics

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Transforming Legal Document Management with AI on AWS

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Securing and Managing the Cloud for a Leading Power Distributor

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OLX Group Standardizes Incident Management with Customized Tools

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Kigüi modernizes data infrastructure to improve customer service and reduce food waste

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