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KKNOWLEDGE BASE

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Our knowledge base is a centralized database of content created specifically to help you navigate IT issues and business challenges. Our goal is to keep you up to date with industry trends, educate you on leading best practices, and share valuable resources that you can leverage within your organization.

Six Ways Unified Communications (UC) can Improve Customer Experience (CX)
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Netrix Global

Six Ways Unified Communications (UC) can Improve Customer Experience (CX)

Enhancing Customer Experience (CX) through Unified Communications (UC): Six Key Strategies With the competitive nature of today’s market, businesses need to truly delight their customers. Companies stuck within the conventional approach toward communication can’t seem to do that. The new Unified Communications (UC)-focused approach considers spending money on communications as

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5 Ways UCaaS Boosts Productivity and Efficiency
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Netrix Global

5 Ways UCaaS Boosts Productivity and Efficiency

Elevating Efficiency with UCaaS: 5 Power-Packed Strategies Say goodbye to using multiple calling, messaging, meeting, video and other business applications. As technology continues to evolve rapidly, unifying your communication and collaboration tools is a critical way to improve efficiency, reduce costs and enhance productivity. The idea of Unified Communications (UC)

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If your corporate office meeting spaces are not set up with collaboration tools for your return to work, stay home working in your pajamas until they do.
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Netrix Global

Ensure Your Corporate Meeting Spaces Have Collaboration Tools

The COVID-19 pandemic caused an unprecedented digital wave in the video conference, collaboration tools, and technology adoption. This has led businesses to lean on IT more than ever. Now, corporate offices are asking IT to step up once again with cases declining and companies planning for a return to in-person

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Netrix Recognized as Top Microsoft Teams Partner
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Netrix Global

Netrix Recognized as Top Microsoft Teams Partner

The H1 Teams Top Partner Contest was launched to honor partners who show the most depth of commitments to their Teams practices Netrix has been recognized as one of Microsoft’s top  Teams partners for the first half of their fiscal year. The H1 Teams Top Partner Contest was launched to

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Are you worried about committing to the Microsoft Teams platform? Don’t be!
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Netrix Global

Are you worried about committing to the Microsoft Teams platform? Don’t be!

Microsoft Teams offers enhanced capabilities and modern architecture for better security and data governance If you have been keeping up with the Microsoft Teams platform [MST] and you have a history with adopting such a wide-reaching platform in the past, you may be having moments of anxiety embracing all the new capabilities. You remember what

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The Economic Impact of Microsoft Teams – Infographic
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Netrix Global

The Economic Impact of Microsoft Teams – Infographic

Unlocking Long-Term Savings: A 3-Year ROI Study on Microsoft Teams Microsoft Teams is a shared workspace that brings many of the collaboration and communication solutions within Microsoft 365 into a focused workspace. It integrates with other solutions from Microsoft, third party vendors, and in-house development to facilitate faster and smarter

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Netrix Global

10 Ways Data Analytics Can Revolutionize Your Business Strategy

BLOG ARTICLE Revolutionizing Business Strategies: Unleashing the Power of Data Analytics for Enhanced Customer Experiences and Growth Customers are on a constant lookout for unique experiences. They tend to quickly move to other services if they aren’t 100% satisfied. In such scenarios, it is imperative for businesses to persistently improve

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Our Latest Case Studies

See firsthand how Netrix Global drives real business results for companies like yours.

OLX Group Standardizes Incident Management with Customized Tools

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Kigüi modernizes data infrastructure to improve customer service and reduce food waste

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Large Food Retailer Migrates Call Center for Improved Customer Service and Enhanced Insights

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Gador implements 24×7 monitoring of pharma production lines with AWS IoT services for enhanced analytics

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Caring Communities Saves Time, Efficiently Serves Members with Netrix Custom Apps

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Accela Increases Uptime SLA with Excellent, Continuous Support from Netrix

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