Our knowledge base is a centralized database of content created specifically to help you navigate IT issues and business challenges. Our goal is to keep you up to date with industry trends, educate you on leading best practices, and share valuable resources that you can leverage within your organization.
How Managed IT Services Can Help You Do More with Less If you’ve kept an eye on the headlines in recent months, you may well be feeling confused. Economists, pundits, and talking heads continue to argue about whether or not we’re likely to see the much-lauded “soft landing” for which
Enhancing Higher Education IT Resilience: Tools and Strategies for the Future Before the impact of COVID-19 sent students home earlier this spring, global digital spend in the education industry was projected to grow to $342 billion by 2025 (up from $152 billion in 2018). Virtually everyone from the academic community is now working or
Netrix recognized as a leading service provider by CRN for sixth consecutive year CHICAGO – (February 16, 2022) – Netrix, LLC, an award-winning provider of end-to-end digital transformation, professional IT, cybersecurity solutions, MSP and MSSP services, today announced that CRN®, a brand of The Channel Company, has named Netrix to its Managed
Explore three telephony strategies that can help you better meet new workplace demands The workplace has changed tremendously during the past two years. The job expectations of the millions of people sent home to work have permanently shifted. Some people have taken early retirement or quit in a trend being
Holistic Cybersecurity Strategies for Mitigating Global Threats Amidst Russia’s Invasion of Ukraine RPA or robotic process automation is the combination of visual programming language (drag and drop), macro recording features, screen scraping, and object character recognition. These tools allow a super-user or application level developer to automate complicated desktop behavior
Assessing RPA Suitability for Your Business: A Quadrant Approach Is Your Business Process Right for RPA? One of the most interesting technology solutions to arrive on the business application stage over the last few years is robotic process automation or RPA. RPA takes a bunch of other solutions that each
Evaluating the modern needs of your business As technology evolves, business demands have become increasingly complex. Organizations across industries are re-evaluating the efficiency of their business operations. Some companies are turning to automation to meet the needs of partners, stakeholders, and consumers. That’s especially true for IT teams tasked with
According to the US Bureau of Labor Statistics: 4 million Americans quit their jobs in July 4.3 million Americans quit their jobs in August 4.4 million Americans quit their jobs in September Wherever you go, people are still talking about “The Great Resignation.” You see its effects everywhere: your favorite local restaurant is
Enhancing Customer Engagement with Microsoft Teams Integration in Contact Centers Contact centers provide more than customer support and due to the variety of channels that today’s customer uses, many organizations have realized two additional realities: Every member of the organization has the means to be involved in direct customer engagement,
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