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BLOG ARTICLE For longer than anyone can remember—in fact, ever since the day Alexander Graham Bell famously summoned Mr. Watson by phone—public switched telephone networks (PSTNs) have been the gold standard in enterprise voice communications. Now, though, sweeping change is afoot. With costs skyrocketing, the availability of copper-wire phone lines
Microsoft has long been at the forefront of innovation in the world of work. Its recent efforts to harness the power of large language models (LLMs) to boost productivity, enhance creativity, and improve employees’ skills are in keeping with this longstanding emphasis. With the introduction of Microsoft 365 Copilot, Microsoft
Take Your Microsoft Teams Meetings to the Next Level with Teams Premium Whether you work in the office, from home, on the road, or—if you’re like most of us these days—in some combination of all three, it’s likely that collaboration software is something you can’t live without. It wasn’t always
Microsoft Inspire 2023, Microsoft’s annual partner conference, took place digitally July 18-19, with some in person sessions the following week. The various exciting announcements reflect Microsoft’s commitment to accelerating AI transformation, driving customer success, and fueling partner business growth and profitability. We have covered a few highlights here. While many
BLOG ARTICLE Recently, businesses have asked the wrong questions about artificial intelligence. Instead of viewing it as a threat to the human workforce, AI is a productivity multiplier that is quickly becoming vital to the modern workplace. Can Businesses Opt-Out of AI? In February 2023, ChatGPT became the fastest-growing application
Becoming a Data-Driven Organization, Part One Across industries and around the world, organizations are trying to make effective use of data, analytics, and AI. In many cases, this is easier for young, digital-native companies, but it’s certainly possible for any organization that’s willing to invest in acquiring the right tools,
Taking a Low-Code/No-Code Approach to Business Process Automation For many years, organizations that needed to make changes within their software ecosystems had only two options: they could build new software from scratch, typically relying on professional developers with extensive knowledge of programming languages to do the work involved, or they
Explore three telephony strategies that can help you better meet new workplace demands The workplace has changed tremendously during the past two years. The job expectations of the millions of people sent home to work have permanently shifted. Some people have taken early retirement or quit in a trend being
Holistic Cybersecurity Strategies for Mitigating Global Threats Amidst Russia’s Invasion of Ukraine RPA or robotic process automation is the combination of visual programming language (drag and drop), macro recording features, screen scraping, and object character recognition. These tools allow a super-user or application level developer to automate complicated desktop behavior
