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Learn From Our IT Experts

Our knowledge base is a centralized database of content created specifically to help you navigate IT issues and business challenges. Our goal is to keep you up to date with industry trends, educate you on leading best practices, and share valuable resources that you can leverage within your organization.

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Jeff Crowell

Essential Skillsets for Nearshore IT Resources

BLOG ARTICLE The demand for agile and adaptable IT solutions is higher than ever. For many companies, outsourcing to nearshore development teams has become a strategic choice to meet these demands efficiently. However, ensuring the success of such partnerships requires more than just technical prowess; it hinges on selecting the

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Netrix Global

Flawed CrowdStrike Security Update Causes Global Disruption

BLOG ARTICLE On July 19, 2024, a widespread outage caused by a flawed CrowdStrike security update for Windows devices led to significant disruptions across the globe, impacting airlines, banks, media outlets, and various companies. This unexpected event left travelers stranded at major US airports, including JFK and LAX. For businesses,

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Michael Cass

5 Ways Outsourcing IT Service Desk Support Can Drive Business Success

BLOG ARTICLE Regardless of size or industry vertical, today’s businesses thrive on reliable and secure technology. To optimize employee productivity and operational efficiencies—which, in turn, will drive profitability—your organization needs a high-performing IT environment, with applications, devices, and services that end users can rely on to get their jobs done.

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Netrix Global

Containing Cloud Cost Chaos in the Virtual Desktop Space

BLOG ARTICLE Most Organizations are Looking for Ways to Reduce Cost in 2024, but Many are Overlooking Desktop Virtualization There are many ways to contain cost in your IT organization. Many cost savings measures are focused on entire categories of solutions and subscriptions. Are you using the right cloud platform?

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Netrix Global

Enhancing Data Security with Microsoft Copilot and Purview

BLOG ARTICLE As businesses increasingly adopt AI solutions like Microsoft Copilot, data security becomes paramount. Copilot, which analyzes and processes large volumes of data, brings many advantages but also introduces risks. Without a proper governance framework, sensitive information could be inadvertently exposed or misused. That’s where Microsoft Purview comes in.

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Rich Lilly

Building an Outcome-Driven Cybersecurity Program

BLOG ARTICLE It’s a tale as old as time: the cyberthreat landscape is always evolving. In 2024, as malicious actors harness tools like machine learning and generative AI to increase the speed and scale of their attacks, it’s more important than ever for organizations of all sizes to take a

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Rich Lilly

5 Things CIOs and CISOs Should Think About in 2024

BLOG ARTICLE It’s a new year, which means replaying time-tested traditions—with New Year’s resolutions in hand, people are flocking to gyms, trying out weight-loss programs, and vowing to adopt healthy new habits—at least for now. But it’s also the case that new horizons are opening up. Never again will the

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Our Latest Case Studies

See firsthand how Netrix Global drives real business results for companies like yours.

OLX Group Standardizes Incident Management with Customized Tools

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Kigüi modernizes data infrastructure to improve customer service and reduce food waste

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Large Food Retailer Migrates Call Center for Improved Customer Service and Enhanced Insights

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Gador implements 24×7 monitoring of pharma production lines with AWS IoT services for enhanced analytics

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Caring Communities Saves Time, Efficiently Serves Members with Netrix Custom Apps

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Accela Increases Uptime SLA with Excellent, Continuous Support from Netrix

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