Our knowledge base is a centralized database of content created specifically to help you navigate IT issues and business challenges. Our goal is to keep you up to date with industry trends, educate you on leading best practices, and share valuable resources that you can leverage within your organization.
Strengthening Cybersecurity Amidst Rising Nation-State Threats: Strategies to Protect Your Data During Times of Conflict The Russia invasion of Ukraine that began on February 24 has shattered the lives of millions of people in the country and rattled the entire world. Security professionals have warned of an increased threat of Russia
It’s essential for businesses to have a comprehensive response roadmap for potential major breaches Because of all the recent security attacks, many business leaders are wondering how they would respond to a breach of similar size and magnitude, and how they can take proactive measures to avoid falling victim to
Explore three telephony strategies that can help you better meet new workplace demands The workplace has changed tremendously during the past two years. The job expectations of the millions of people sent home to work have permanently shifted. Some people have taken early retirement or quit in a trend being
Holistic Cybersecurity Strategies for Mitigating Global Threats Amidst Russia’s Invasion of Ukraine RPA or robotic process automation is the combination of visual programming language (drag and drop), macro recording features, screen scraping, and object character recognition. These tools allow a super-user or application level developer to automate complicated desktop behavior
Assessing RPA Suitability for Your Business: A Quadrant Approach Is Your Business Process Right for RPA? One of the most interesting technology solutions to arrive on the business application stage over the last few years is robotic process automation or RPA. RPA takes a bunch of other solutions that each
FIRST, WHAT IS SASE (SECURE ACCESS SERVICE EDGE)? SASE (pronounced “sassy”) simplifies wide-area networking (WAN) and security by delivering both as a cloud service directly to the source of connection rather than the enterprise data center. Digital transformation, remote work from anywhere and cloud-based computing have accelerated cloud-delivered SASE offerings to
Enhancing Ransomware Resilience: Beyond Basics and Simulation Exercises Today’s ransomware operators are always coming up with new schemes. They’re constantly on the lookout for new vulnerabilities to weaponize, new operating models to take advantage of, and new alliances with other cybercriminal groups to exploit. Their goal is to come up
Enhancing Customer Engagement with Microsoft Teams Integration in Contact Centers Contact centers provide more than customer support and due to the variety of channels that today’s customer uses, many organizations have realized two additional realities: Every member of the organization has the means to be involved in direct customer engagement,
Preparing for Microsoft Exchange Cloud Migration: 3 Essential Steps Organizations that host Microsoft Exchange on-premises are now seeing the value of migrating their services to the cloud, but they may not know where to start. Listed below are three important steps when developing the best migration strategy for you and
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