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Our knowledge base is a centralized database of content created specifically to help you navigate IT issues and business challenges. Our goal is to keep you up to date with industry trends, educate you on leading best practices, and share valuable resources that you can leverage within your organization.

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Michael Cass

Doing More with Less With an MSP

How Managed IT Services Can Help You Do More with Less  If you’ve kept an eye on the headlines in recent months, you may well be feeling confused. Economists, pundits, and talking heads continue to argue about whether or not we’re likely to see the much-lauded “soft landing” for which

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Netrix Global

Value Of A 24/7 Partner

The Value of a Partner Who Can Respond 24/7 If There’s a Crisis Between holiday parties, family celebrations and last-minute trips to pick up presents at the mall, the last days of the year are also some of the liveliest. For most people, it’s a time to take off from

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Netrix Global

What Higher Demand for Virtual Learning Means for Higher Education

Enhancing Higher Education IT Resilience: Tools and Strategies for the Future Before the impact of COVID-19 sent students home earlier this spring, global digital spend in the education industry was projected to grow to $342 billion by 2025 (up from $152 billion in 2018).  Virtually everyone from the academic community is now working or

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Netrix Global

4 Reasons to Outsource Your IT Service Desk

Evaluating the modern needs of your business As technology evolves, business demands have become increasingly complex. Organizations across industries are re-evaluating the efficiency of their business operations. Some companies are turning to automation to meet the needs of partners, stakeholders, and consumers. That’s especially true for IT teams tasked with

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Netrix Global

The Perfect Storm: Managing IT through the Great Resignation

According to the US Bureau of Labor Statistics: 4 million Americans quit their jobs in July 4.3 million Americans quit their jobs in August 4.4 million Americans quit their jobs in September Wherever you go, people are still talking about “The Great Resignation.” You see its effects everywhere: your favorite local restaurant is

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Netrix Global

Leveraging Managed Services and IT Support Partners for the Healthcare Industry

Health systems have been gradually upgrading their organizational structures to allow for more digital infrastructure and tools over the years. More recently, many healthcare providers began taking an aggressive approach to innovation to meet growing patient demands and an increasingly competitive market. They invested in electronic health record technology, adopted ERPs and began

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Netrix Global

How Managed Service Providers Can Help Higher Education Address the Challenges Brought On By COVID-19

Empowering Higher Education: How MSPs Tackle COVID-19 Challenges From outsourcing IT services requests, to managing cloud migration, to improving security architecture, managed service providers (MSPs) offer their clients a variety of services to navigate the increasingly complex, unpredictable technological world.  With COVID-19 and the sudden onset of remote operations, enterprises

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Our Latest Case Studies

See firsthand how Netrix Global drives real business results for companies like yours.

OLX Group Standardizes Incident Management with Customized Tools

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Kigüi modernizes data infrastructure to improve customer service and reduce food waste

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Large Food Retailer Migrates Call Center for Improved Customer Service and Enhanced Insights

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Gador implements 24×7 monitoring of pharma production lines with AWS IoT services for enhanced analytics

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Caring Communities Saves Time, Efficiently Serves Members with Netrix Custom Apps

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Accela Increases Uptime SLA with Excellent, Continuous Support from Netrix

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