SECURITY BREACH? CALL 888.234.5990 EXT 9999

KKNOWLEDGE BASE

Learn From Our IT Experts

Our knowledge base is a centralized database of content created specifically to help you navigate IT issues and business challenges. Our goal is to keep you up to date with industry trends, educate you on leading best practices, and share valuable resources that you can leverage within your organization.

BLOG ARTICLES
Netrix Global

How Robotic Process Automation Could Impact Your Business

Holistic Cybersecurity Strategies for Mitigating Global Threats Amidst Russia’s Invasion of Ukraine RPA or robotic process automation is the combination of visual programming language (drag and drop), macro recording features, screen scraping, and object character recognition. These tools allow a super-user or application level developer to automate complicated desktop behavior

Read More »
BLOG ARTICLES
Netrix Global

Is Your Business Process Right for Robotic Process Automation?

Assessing RPA Suitability for Your Business: A Quadrant Approach Is Your Business Process Right for RPA? One of the most interesting technology solutions to arrive on the business application stage over the last few years is robotic process automation or RPA. RPA takes a bunch of other solutions that each

Read More »
BLOG ARTICLES
Netrix Global

7 Reasons to Integrate Your Contact Center with Microsoft Teams

Enhancing Customer Engagement with Microsoft Teams Integration in Contact Centers Contact centers provide more than customer support and due to the variety of channels that today’s customer uses, many organizations have realized two additional realities: Every member of the organization has the means to be involved in direct customer engagement,

Read More »
Six Ways Unified Communications (UC) can Improve Customer Experience (CX)
BLOG ARTICLES
Netrix Global

Six Ways Unified Communications (UC) can Improve Customer Experience (CX)

Enhancing Customer Experience (CX) through Unified Communications (UC): Six Key Strategies With the competitive nature of today’s market, businesses need to truly delight their customers. Companies stuck within the conventional approach toward communication can’t seem to do that. The new Unified Communications (UC)-focused approach considers spending money on communications as

Read More »
5 Ways UCaaS Boosts Productivity and Efficiency
BLOG ARTICLES
Netrix Global

5 Ways UCaaS Boosts Productivity and Efficiency

Elevating Efficiency with UCaaS: 5 Power-Packed Strategies Say goodbye to using multiple calling, messaging, meeting, video and other business applications. As technology continues to evolve rapidly, unifying your communication and collaboration tools is a critical way to improve efficiency, reduce costs and enhance productivity. The idea of Unified Communications (UC)

Read More »
If your corporate office meeting spaces are not set up with collaboration tools for your return to work, stay home working in your pajamas until they do.
BLOG ARTICLES
Netrix Global

Ensure Your Corporate Meeting Spaces Have Collaboration Tools

The COVID-19 pandemic caused an unprecedented digital wave in the video conference, collaboration tools, and technology adoption. This has led businesses to lean on IT more than ever. Now, corporate offices are asking IT to step up once again with cases declining and companies planning for a return to in-person

Read More »
Netrix Recognized as Top Microsoft Teams Partner
BLOG ARTICLES
Netrix Global

Netrix Recognized as Top Microsoft Teams Partner

The H1 Teams Top Partner Contest was launched to honor partners who show the most depth of commitments to their Teams practices Netrix has been recognized as one of Microsoft’s top  Teams partners for the first half of their fiscal year. The H1 Teams Top Partner Contest was launched to

Read More »
Are you worried about committing to the Microsoft Teams platform? Don’t be!
BLOG ARTICLES
Netrix Global

Are you worried about committing to the Microsoft Teams platform? Don’t be!

Microsoft Teams offers enhanced capabilities and modern architecture for better security and data governance If you have been keeping up with the Microsoft Teams platform [MST] and you have a history with adopting such a wide-reaching platform in the past, you may be having moments of anxiety embracing all the new capabilities. You remember what

Read More »

Our Latest Case Studies

See firsthand how Netrix Global drives real business results for companies like yours.

OLX Group Standardizes Incident Management with Customized Tools

Read More

Kigüi modernizes data infrastructure to improve customer service and reduce food waste

Read More

Large Food Retailer Migrates Call Center for Improved Customer Service and Enhanced Insights

Read More

Gador implements 24×7 monitoring of pharma production lines with AWS IoT services for enhanced analytics

Read More

Caring Communities Saves Time, Efficiently Serves Members with Netrix Custom Apps

Read More

Accela Increases Uptime SLA with Excellent, Continuous Support from Netrix

Read More

Let's get problem-solving.