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Our knowledge base is a centralized database of content created specifically to help you navigate IT issues and business challenges. Our goal is to keep you up to date with industry trends, educate you on leading best practices, and share valuable resources that you can leverage within your organization.

Best Practices for Secure Offboarding
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Best Practices for Secure Offboarding

Securing Offboarding: Best Practices for Data Protection Decades ago, most workers aspired to stay with a single company for their entire careers. In today’s world, that’s the exception rather than the norm. The average salaried employee’s tenure with an organization was 4.6 years in 2018—the last time the U.S. Bureau of Labor

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Managed Detection and Response: What It Is, and Why Its Now Essential
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Managed Detection and Response: What It Is, and Why Its Now Essential

Decoding Managed Detection and Response (MDR): Revolutionizing Cybersecurity Monitoring and Incident Response Is Managed Detection and Response (MDR) the latest buzzword in the managed information security services marketplace? Or is it something truly revolutionary? Called “the next generation of managed security services,” by International Data Corporation (IDC) and identified as the fastest-growing area within

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The Economic Impact of Microsoft Teams – Infographic
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The Economic Impact of Microsoft Teams – Infographic

Unlocking Long-Term Savings: A 3-Year ROI Study on Microsoft Teams Microsoft Teams is a shared workspace that brings many of the collaboration and communication solutions within Microsoft 365 into a focused workspace. It integrates with other solutions from Microsoft, third party vendors, and in-house development to facilitate faster and smarter

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The Limitations Of AI – Why Human Logic Matters
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The Limitations Of AI – Why Human Logic Matters

Balancing Cybersecurity: Harnessing the Synergy of Human Logic and AI KEEPING YOUR ORGANIZATION SECURE Effective security requires both cutting-edge technology and highly qualified human reasoning. Artificial intelligence (AI), machine learning and data analytics are increasingly being used in cybersecurity, but they are not panaceas. The key is knowing how to

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Credit Card Fraud Detection Using Machine Learning

Harnessing AI and Machine Learning for Effective Credit Card Fraud Detection and Prevention In this digital era of mounting financial transactions, the number of fraudsters is also on the rise. According to a recent report by McAfee, cyber crimes in the form of credit card frauds have cost the global economy

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Five Critical Steps To A Successful Digital Transformation For Your Business

It’s an era where disruptive technologies like blockchain, data visualization, machine learning, and artificial intelligence, are reshaping the way customers think, organizations function and services are rendered. In order to cope with these market changes and stay ahead of the immensely increasing competition, businesses are bound to adopt technologies that

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Saving Space on your Power BI Reports

Maximizing Report Space: Unlocking Power BI Real Estate with Dynamic Tooltips Happy November! In Chicago that means the lights are up and the winter holidays are here. In the spirit of the holidays, I thought I’d give an early gift and review one of my favorite new custom visuals for

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Who’s to blame when online meetings start late?

Unveiling the Culprits: The Root Causes of Late Online Meetings Several studies by leading research organizations have provided us insight on why conferences and meetings seem to always start behind schedule. With unified communication and integrated collaboration technologies like Microsoft Skype for Business, Cisco Webex, collaboration boardrooms, touch-enabled SMART boards,

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Our Latest Case Studies

See firsthand how Netrix Global drives real business results for companies like yours.

OLX Group Standardizes Incident Management with Customized Tools

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Kigüi modernizes data infrastructure to improve customer service and reduce food waste

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Large Food Retailer Migrates Call Center for Improved Customer Service and Enhanced Insights

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Gador implements 24×7 monitoring of pharma production lines with AWS IoT services for enhanced analytics

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Caring Communities Saves Time, Efficiently Serves Members with Netrix Custom Apps

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Accela Increases Uptime SLA with Excellent, Continuous Support from Netrix

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