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Our knowledge base is a centralized database of content created specifically to help you navigate IT issues and business challenges. Our goal is to keep you up to date with industry trends, educate you on leading best practices, and share valuable resources that you can leverage within your organization.

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Netrix Global

Declutter your Hybrid Workforce

Now that this hybrid model is here to stay, IT has had to adapt Just a few short years ago, “knowledge workers” were likely to have to report to a physical workplace. Whether five days a week or just a couple. But as we all know COVID came along and

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Tom Lilly

From the Front Lines: Seven Tips for Optimizing your Cloud Services

BLOG ARTICLE Optimizing Cloud Services: Seven Expert Tips from the Front Lines Now that public cloud is omnipresent, companies are enjoying the numerous benefits—including flexibility, agility, and ease of innovation—that cloud computing makes possible. As we discussed in a recent blog article, however, now that cloud adoption has become pervasive in

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Tom Lilly

Declutter Your Cloud

BLOG ARTICLE Embracing the Cloud: The Evolution of Enterprise Adoption and Management IT WAS NOT THAT LONG AGO THAT CLOUD WAS CONSIDERED AVANT GARDE. There was a time when moving to the cloud was considered risky. When companies were more likely to keep all their IT assets and applications in

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Netrix Global

The Workplace Has Changed and So Should Your Telephony

Explore three telephony strategies that can help you better meet new workplace demands The workplace has changed tremendously during the past two years. The job expectations of the millions of people sent home to work have permanently shifted. Some people have taken early retirement or quit in a trend being

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Netrix Global

How Robotic Process Automation Could Impact Your Business

Holistic Cybersecurity Strategies for Mitigating Global Threats Amidst Russia’s Invasion of Ukraine RPA or robotic process automation is the combination of visual programming language (drag and drop), macro recording features, screen scraping, and object character recognition. These tools allow a super-user or application level developer to automate complicated desktop behavior

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Netrix Global

Is Your Business Process Right for Robotic Process Automation?

Assessing RPA Suitability for Your Business: A Quadrant Approach Is Your Business Process Right for RPA? One of the most interesting technology solutions to arrive on the business application stage over the last few years is robotic process automation or RPA. RPA takes a bunch of other solutions that each

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Netrix Global

7 Reasons to Integrate Your Contact Center with Microsoft Teams

Enhancing Customer Engagement with Microsoft Teams Integration in Contact Centers Contact centers provide more than customer support and due to the variety of channels that today’s customer uses, many organizations have realized two additional realities: Every member of the organization has the means to be involved in direct customer engagement,

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Netrix Global

Three Important Steps Before Migrating Microsoft Exchange to the Cloud

Preparing for Microsoft Exchange Cloud Migration: 3 Essential Steps Organizations that host Microsoft Exchange on-premises are now seeing the value of migrating their services to the cloud, but they may not know where to start. Listed below are three important steps when developing the best migration strategy for you and

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Our Latest Case Studies

See firsthand how Netrix Global drives real business results for companies like yours.

OLX Group Standardizes Incident Management with Customized Tools

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Kigüi modernizes data infrastructure to improve customer service and reduce food waste

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Large Food Retailer Migrates Call Center for Improved Customer Service and Enhanced Insights

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Gador implements 24×7 monitoring of pharma production lines with AWS IoT services for enhanced analytics

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Caring Communities Saves Time, Efficiently Serves Members with Netrix Custom Apps

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Accela Increases Uptime SLA with Excellent, Continuous Support from Netrix

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