Archives: user-training

Yealink T42

A & J: Line Keys Use these keys to activate lines and assign various features B: Hookswitch Picking up the handset from the handset cradle, the hookswitch bounces and the phone connects to the line, laying the handset down on th handset cradle, the phone disconnects from the line. C:

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Yealink T48

A. Hookswitch Picking up the handset from the handset cradle, the hookswitch bounces and the phone connects to the line, laying the handset down on the handset cradle, the phone disconnects from the line. B. Hookswitch Tab Secures the handset in the handset cradle when the IP phone is mounted

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nVX Dynamic E911 User Guide

Overview In the event of an emergency call, the system needs your location information and a callback number to provide this information to the 9-1-1 Operator.  When you are working for a corporate location, your administrator may have already defined the location information to be used for Emergency Services.  When

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nVX Dynamic Enhanced 911 (E911) Administrator Guide

Overview This administrator guide provides an overview of the Enhanced 911 capabilities available through the nVX Cloud PBX.  The solution is compliant with the latest FCC guidelines regarding Kari’s Law and RAY BAUM’s Act.  See https://www.fcc.gov/mlts-911-requirements for additional FCC Guidelines.  [Please consult with your legal team for proper guidance and your organizations

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In Call Features

Blind Transfer While on a phone call, click on the blind transfer icon and it will turn green  Once the icon is green, complete one of the following: Enter a phone number in the search area, then press enter to complete the transfer. Expand the dial pad and dial a

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Windows 10 Taskbar Pinning

This is to convert the User Portal to a Chrome Application and PIN the application to the task bar. Step 1: Open Chrome and log into the User Portal. Step 2: Click on the settings menu in the upper right – the three vertical dots. Then click on More tools

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Meetings: Controls and Capabilities

When participating in an nVX video meeting, users will have acces to: Invite participants Share screen or application Share a file View participants Record the meeting Turn on/off video Mute/unmute View meeting details Message with participants Viewing Meeting Info To view meeting details, click on the information icon located at

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Outlook Contact Directory

Easily access all Outlook contacts via your nVX user portal. In this article, we will walk you through creating a new contact in Outlook and accessing them through the nVX user portal. Create an Outlook Contact Open your Outlook application. Navigate to the Contacts tab and click the ‘New Contact’

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Personal Contact Directory

Personal Contact Directory allows users to create/save a personal contact directly within the nVX User Portal and Mobile Apps. Create a Contact Click on the green ‘+’ icon to create a contact within the User Portal. A new Contact Card will open. Complete the contact details, including: First Name Last

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