Our approach to delivering results focuses on a three-phase process that includes designing, implementing, and managing each solution. We'll work with you to integrate our teams so that where your team stops, our team begins.
OUR APPROACHDesign modern IT architectures and implement market-leading technologies with a team of IT professionals and project managers that cross various areas of expertise and that can engage directly with your team under various models.
OUR PROJECTSWith our round-the-clock Service Desk, state-of-the-art Technical Operations Center (TOC), vigilant Security Operations Center (SOC), and highly skilled Advanced Systems Management team, we are dedicated to providing comprehensive support to keep your operations running smoothly and securely at all times.
OUR SERVICESPicking up the handset from the handset cradle, the hookswitch bounces and the phone connects to the line, laying the handset down on th handset cradle, the phone disconnects from the line.
Secures the handset in the handset cradle when the IP phon is mounted vertically
Label automatically to identify their context-sensitive features
Provides hands-free (speakerphone) audio output
Provides the digits, letters, and special characters in context-sensitive applications.
Shows information about calls, messages, soft keys, time, date and other relevant data.
Indicates phone power and some feature statuses.
Toggles and indicates mute feature.
Toggles and indicates the headset mode.
Accesses voice mails.
Redials a previously dialed number.
Toggles and indicates the hands-free speakerphone mode.
Adjusts the volume of the handset, headset, speaker and ringer.
Using the Handset:
Using the Speakerphone:
Using the Headset:
Using the Handset: Pick up the handset.
Using the Speakerphone: Press the speakerphone button.
Using the Headset: Press the Headset button.
Using the Handset: Hang up the handset or press the End Call soft key.
Using the speakerphone: Press the speakerphone button or the End Call soft key.
Using the headset: Press the End Call soft key.
Press the Redial button to the enter the placed call list, press the up or down arrow buttons to select the desired entry, and then press the Redial button or the Send soft key.
Press the Mute button to mute the microphone during a call. Press the Mute button to un-mute the call.
To place a call on hold: Press the Hold soft key during an active call.
To resume the call, do one of the following:
You can transfer a call in the following ways:
To enabled call forward
Message waiting indicator on the idle screen indicates that one or more voice messages are waiting at the message center. The power indiactor LED slowly flashes red.
To access your voicemail box