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Eric Owens

Top 4 Reasons Your Organization Needs IT Service Desk Outsourcing

BLOG ARTICLE Table of Contents Service Desk Outsourcing Services: A Modern Business Need As technology evolves, business demands have become increasingly complex. Organizations across industries are re-evaluating the efficiency of their business operations. Some companies are turning to automation to meet the needs of partners, stakeholders, and consumers. That’s especially

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Netrix Global

What Higher Demand for Virtual Learning Means for Higher Education

Enhancing Higher Education IT Resilience: Tools and Strategies for the Future Before the impact of COVID-19 sent students home earlier this spring, global digital spend in the education industry was projected to grow to $342 billion by 2025 (up from $152 billion in 2018).  Virtually everyone from the academic community is now working or

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Netrix Global

The Perfect Storm: Managing IT through the Great Resignation

According to the US Bureau of Labor Statistics: 4 million Americans quit their jobs in July 4.3 million Americans quit their jobs in August 4.4 million Americans quit their jobs in September Wherever you go, people are still talking about “The Great Resignation.” You see its effects everywhere: your favorite local restaurant is

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Netrix Global

Leveraging Managed Services and IT Support Partners for the Healthcare Industry

Health systems have been gradually upgrading their organizational structures to allow for more digital infrastructure and tools over the years. More recently, many healthcare providers began taking an aggressive approach to innovation to meet growing patient demands and an increasingly competitive market. They invested in electronic health record technology, adopted ERPs and began

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Netrix Global

How Managed Service Providers Can Help Higher Education Address the Challenges Brought On By COVID-19

Empowering Higher Education: How MSPs Tackle COVID-19 Challenges From outsourcing IT services requests, to managing cloud migration, to improving security architecture, managed service providers (MSPs) offer their clients a variety of services to navigate the increasingly complex, unpredictable technological world.  With COVID-19 and the sudden onset of remote operations, enterprises

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What Every CIO Should Know About Managed Services
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Netrix Global

What Every CIO Should Know About Managed Services

Enlisting an external managed services partner can be a strategic business decision Cybersecurity (61%) and cloud services (53%) top the list of CIO investment plans for the new year, according to Gartner’s CIO Agenda survey. In order to realize those ambitions, however, CIOs not only have to advocate for IT spending, but

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