SECURITY BREACH? CALL 888.234.5990 EXT 9999

KKNOWLEDGE BASE

Learn From Our IT Experts

Our knowledge base is a centralized database of content created specifically to help you navigate IT issues and business challenges. Our goal is to keep you up to date with industry trends, educate you on leading best practices, and share valuable resources that you can leverage within your organization.

BLOG ARTICLES
Netrix Global

SEC’s Proposed New Rules on Cybersecurity Risk Management & Disclosure

Public companies that are subject to the reporting requirements of the Securities Exchange Act of 1934 might soon face additional new requirements. The Securities and Exchange Commission (SEC) is proposing rules to enhance and standardize disclosures regarding cybersecurity risk management, strategy, governance, and cybersecurity incident reporting. Sunlight is the Best

Read More »
DOCUMENTATION
Netrix Global

UP SMS Messages

DOCUMENTATION Users can send and receive SMS messages via the User Portal by using the option  available in left menu. Interface: Start an SMS Message Step 1 Select the Messaging icon  from the navigation panels located on the left side of your User Portal menu. Step 2 Click compose icon

Read More »
DOCUMENTATION
Netrix Global

Audio Device Settings

DOCUMENTATION To view Audio Device Settings, first select the Settings tab on the left navigation.   Select the Audio Device  option. Selecting Your Device Microphone: In the dropdown, choose the microphone you’d like to use from the list of detected microphones. Speaker: In the dropdown, choose the speaker you’d like to use

Read More »
DOCUMENTATION
Netrix Global

Setting a Ringtone

DOCUMENTATION To view Ringtone Settings, first select the Settings tab on the left navigation. Select, Ringtones. This is where users can manage their ringtone and ring volume.   Ringtone: In the dropdown, select the preferred ringtone.  You can press the play icon,  to hear the tone before selecting it. Ring Volume:

Read More »
BLOG ARTICLES
Eric Owens

Top 4 Reasons Your Organization Needs IT Service Desk Outsourcing

BLOG ARTICLE Table of Contents Service Desk Outsourcing Services: A Modern Business Need As technology evolves, business demands have become increasingly complex. Organizations across industries are re-evaluating the efficiency of their business operations. Some companies are turning to automation to meet the needs of partners, stakeholders, and consumers. That’s especially

Read More »
BLOG ARTICLES
Netrix Global

Top 5 Helpful Tips for Cybersecurity Awareness Month

Boosting Cybersecurity: Key Steps to Protect Yourself and Your Organization With shorter days and falling leaves, apples and pumpkins ready for harvest, and Halloween just around the corner, October is one of our favorite times of year here at BTB Security. Much as we love the thrills and chills that

Read More »
BLOG ARTICLES
Netrix Global

Things That Go Bump in the Night… Part 4

In security, seemingly harmless things can be very dangerous Cybersecurity month is coming to an end and Halloween is almost upon us but we still have one “monster” left to unmask. In the final installment of our series on “Things that go bump in the night”, we look at the devious

Read More »
BLOG ARTICLES
Netrix Global

Things That Go Bump in the Night… Part 3

Why passwords can pose so much risk to your organization So, we’ve seen that not all monsters are as fearsome as they may seem on the surface, but what about the reverse? How do you know when something that seems like no big deal actually poses a huge risk to your

Read More »

Our Latest Case Studies

See firsthand how Netrix Global drives real business results for companies like yours.
Strengthening Security Compliance and Operations for a Leading Utility Provider in LATAM

Strengthening Security Compliance and Operations for a Leading Utility Provider in LATAM

Read More
Intelligent Automation and Secure Legal Claims Processing: Transforming Occupational Risk Insurance in Argentina

Intelligent Automation and Secure Legal Claims Processing: Transforming Occupational Risk Insurance in Argentina

Read More
Board Room Transformation for a Leading Illinois Client

Board Room Transformation for a Leading Illinois Client

Read More
1.5M Calls, Zero Issues – Scaling the nVX Platform for Auto Parts Retailer

1.5M Calls, Zero Issues – Scaling the nVX Platform for Auto Parts Retailer

Read More
Collaboration That Delivers: How Netrix Transforms Cybersecurity for Pennsylvania Lumbermens Mutual

Collaboration That Delivers: How Netrix Transforms Cybersecurity for Pennsylvania Lumbermens Mutual

Read More
Powering Medical Sales with Generative AI and Natural Language Analytics

Powering Medical Sales with Generative AI and Natural Language Analytics

Read More

Let's get problem-solving.