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DOCUMENTATION An Endpoint is a device that is used as a communication channel for a user to make calls, receive calls, and use telephony features. Selecting an Endpoint Step 1: Select the Additional Settings icon in the bottom left of portal to open a pop-up. Step 2: The middle option is the
DOCUMENTATION This article will cover how to place a call via the contact directory or dial pad in the nVX User Portal. Step 1 Navigate to the Calls icon on the left Step 2 Place a call by using one of the following options Enter a phone number (numerical or
BLOG ARTICLE According to recent statistics, approximately 93% of small and medium-sized enterprises (SMEs) either use or plan to use a Managed Service Provider (MSP). This widespread adoption highlights the value that MSPs present for businesses who find themselves in a challenging phase of growth – oftentimes known as a
DOCUMENTATION System Requirements The nVX User Portal should be accessed via Google Chrome™ (TetraVX supports the most recent stable version; note that Google Chrome applies updates automatically). User Login Step 1: Open a Google Chrome browser window. Step 2: Enter your organization’s unique URL for the domain you are accessing.
BLOG ARTICLE As part of Microsoft’s upcoming February 2025 Patch Tuesday release, significant changes to StrongCertificateBindingEnforcement will automatically transition domain controllers to “Full Enforcement” mode for certificate-based authentication. This update is critical for organizations utilizing Active Directory Certificate Services and Kerberos Key Distribution Center (KDC) as it enforces stricter certificate
DOCUMENTATION Upon logging into the nVX User Portal, users will default to the Home tab. The nVX User Portal is a web-based tool that allows users to: Login Place Calls SMS Message Messaging Meetings View Call Detail Records Access Voicemail Update User Settings Account Settings Call Routing Audio Device Settings Ringtones
WEBINAR Meet The Presenters Phil Schwan Cloud Endpoint Solutions Architect Phil is an End User Computing expert with over twenty-five years of Windows administration and engineering experience. MEET WITH THIS EXPERT VIEW FULL PROFILE About this talk Watch this on-demand webinar featuring Phil Schwan, Netrix Global’s cloud endpoint expert, to
DOCUMENTATION Extension for Google Chrome This article will walk you through how to download and configure the WebRTC Network limiter Chrome Plugin. The WebRTC network limiter extension is only needed if a delay issue occurs when answering inbound calls. To download and install: Step 1 Visit the below URL using
BLOG ARTICLE In today’s fast-paced digital world, the demand for efficient and intelligent assistance is higher than ever. At Netrix Global, we empower businesses by integrating Copilot solutions into workflows, enhancing productivity, and ensuring seamless operations. Enter Microsoft Copilot agents—advanced AI-powered assistants designed to optimize productivity, provide intelligent support, and
