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Learn From Our IT Experts

Our knowledge base is a centralized database of content created specifically to help you navigate IT issues and business challenges. Our goal is to keep you up to date with industry trends, educate you on leading best practices, and share valuable resources that you can leverage within your organization.

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Netrix Global

CISO Roles and Responsibilities: A Complete Breakdown

BLOG ARTICLE Table of Contents Introduction to CISO The Chief Information Security Officer (CISO) is a senior-level executive responsible for managing an organization’s cybersecurity posture and compliance requirements. CISOs lead risk assessment, mitigation, and solutions to reduce cybersecurity risks and security incidents. They report to the CEO and drive security

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Chris Clark

Microsoft Security Copilot Is Now Included with Microsoft 365 E5

BLOG ARTICLE Table of Contents What Changed with Microsoft 365 E5 Microsoft just made one of the biggest changes yet to how organizations can experience AI-powered security. Security Copilot, the generative AI assistant built into Microsoft’s security stack, is now included with Microsoft 365 E5 licensing. This update means every E5 customer automatically

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DOCUMENTATION
Netrix Global

Microsoft CSP Authorization

DOCUMENTATION Purpose This guide describes how to transition your Microsoft Cloud Solution Provider (CSP) services to Netrix Global. Audience Microsoft 365 tenant administrators with the Global Admin role. Note: If you are not a Global Admin, provide this guide to the appropriate administrator to complete the authorization. Step 0 (Recommended): Enable

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Alex Berin

Is Your Organization’s Telephony Deployment E911 Compliant? – Part 1

BLOG ARTICLE Table of Contents Introduction For IT leaders, there’s no shortage of exciting projects—rolling out new technology, automating workflows, and driving innovation. Yet alongside these transformative efforts come essential but less glamorous responsibilities: documentation, audits, updates, and compliance checks.  E911 compliance often falls into this second category. While it may not inspire

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Alex Shi

You Can’t Patch Panic: The Value of Ransomware Tabletop Exercises

BLOG ARTICLE Table of Contents Introduction Ransomware remains one of the most serious cyber threats that organizations face today. Incidents are rising – attackers encrypt your data, steal intellectual property, or disable critical services. Worldwide ransomware attacks reached 2,321 in the first half of 2024 alone, according to a report

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Matt Campbell

SOC 2 for Microsoft Azure: Controls, Evidence, and Common Pitfalls

BLOG ARTICLE Table of Contents Introduction In a cloud-first world, trust is not optional—it’s the foundation of doing business. For organizations that manage or process customer data in the cloud, proving that they have strong security controls and reliable internal controls is essential. Enter SOC 2 compliance. Governed by the

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Chris Clark

Governance Gaps in the GenAI Era: Why Traditional DLP Is Not Enough

BLOG ARTICLE Table of Contents Introduction Generative artificial intelligence is transforming how businesses operate. Large language models can draft emails, summarise documents and even generate code, while image generation tools create marketing materials and product mock ups with astonishing speed. This rapid adoption is creating enormous value, but it is also

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Our Latest Case Studies

See firsthand how Netrix Global drives real business results for companies like yours.
Strengthening Security Compliance and Operations for a Leading Utility Provider in LATAM

Strengthening Security Compliance and Operations for a Leading Utility Provider in LATAM

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Intelligent Automation and Secure Legal Claims Processing: Transforming Occupational Risk Insurance in Argentina

Intelligent Automation and Secure Legal Claims Processing: Transforming Occupational Risk Insurance in Argentina

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Board Room Transformation for a Leading Illinois Client

Board Room Transformation for a Leading Illinois Client

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1.5M Calls, Zero Issues – Scaling the nVX Platform for Auto Parts Retailer

1.5M Calls, Zero Issues – Scaling the nVX Platform for Auto Parts Retailer

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Collaboration That Delivers: How Netrix Transforms Cybersecurity for Pennsylvania Lumbermens Mutual

Collaboration That Delivers: How Netrix Transforms Cybersecurity for Pennsylvania Lumbermens Mutual

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Powering Medical Sales with Generative AI and Natural Language Analytics

Powering Medical Sales with Generative AI and Natural Language Analytics

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