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DOCUMENTATION A. Hookswitch Picking up the handset from the handset cradle, the hookswitch bounces and the phone connects to the line, laying the handset down on the handset cradle, the phone disconnects from the line. B. Hookswitch Tab Secures the handset in the handset cradle when the IP phone is

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DOCUMENTATION Accessing Voicemail from the User Portal Navigate to the Calls Icon on the left. Click on the Voicemail tab next to Contacts Your voicemails will be listed in order of the date you received them, with the most recent voicemails being closest to the top. From this list of

DOCUMENTATION Easily access all Outlook contacts via your nVX user portal. In this article, we will walk you through creating a new contact in Outlook and accessing them through the nVX user portal. Create an Outlook Contact Open your Outlook application. Navigate to the Contacts tab and click the ‘New

DOCUMENTATION Personal Contact Directory allows users to create/save a personal contact directly within the nVX User Portal and Mobile Apps. Create a Contact Click on the  icon available here to create a contact A modal window will show up as seen below, fill in the required information here: Click Save

DOCUMENTATION Overview SMS for Microsoft Teams allows Teams users to send and receive SMS and MMS using their Microsoft Teams application. Note: Not all licensing includes MMS capability. Check with your administrator before sending multimedia messages. Setting up SMS for Microsoft Teams Note: Before following these steps, please confirm that

DOCUMENTATION Users can send and receive SMS messages via the User Portal by using the option  available in left menu. Interface: Start an SMS Message Step 1 Select the Messaging icon  from the navigation panels located on the left side of your User Portal menu. Step 2 Click compose icon

DOCUMENTATION To view Audio Device Settings, first select the Settings tab on the left navigation.   Select the Audio Device  option. Selecting Your Device Microphone: In the dropdown, choose the microphone you’d like to use from the list of detected microphones. Speaker: In the dropdown, choose the speaker you’d like to use

DOCUMENTATION To view Ringtone Settings, first select the Settings tab on the left navigation. Select, Ringtones. This is where users can manage their ringtone and ring volume.   Ringtone: In the dropdown, select the preferred ringtone.  You can press the play icon,  to hear the tone before selecting it. Ring Volume: