Our knowledge base is a centralized database of content created specifically to help you navigate IT issues and business challenges. Our goal is to keep you up to date with industry trends, educate you on leading best practices, and share valuable resources that you can leverage within your organization.
DOCUMENTATION This is to convert the User Portal to a Chrome Application and PIN the application to the task bar. Step 1: Open Chrome and log into the User Portal. Step 2: Click on the settings menu in the upper right – the three vertical dots. Then click on Cast,
DOCUMENTATION A. Hookswitch Picking up the handset from the handset cradle, the hookswitch bounces and the phone connects to the line, laying the handset down on the handset cradle, the phone disconnects from the line. B. Hookswitch Tab Secures the handset in the handset cradle when the IP phone is
DOCUMENTATION Accessing Voicemail from the User Portal Navigate to the Calls Icon on the left. Click on the Voicemail tab next to Contacts Your voicemails will be listed in order of the date you received them, with the most recent voicemails being closest to the top. From this list of
DOCUMENTATION Easily access all Outlook contacts via your nVX user portal. In this article, we will walk you through creating a new contact in Outlook and accessing them through the nVX user portal. Create an Outlook Contact Open your Outlook application. Navigate to the Contacts tab and click the ‘New
DOCUMENTATION Personal Contact Directory allows users to create/save a personal contact directly within the nVX User Portal and Mobile Apps. Create a Contact Click on the icon available here to create a contact A modal window will show up as seen below, fill in the required information here: Click Save
DOCUMENTATION Overview SMS for Microsoft Teams allows Teams users to send and receive SMS and MMS using their Microsoft Teams application. Note: Not all licensing includes MMS capability. Check with your administrator before sending multimedia messages. Setting up SMS for Microsoft Teams Note: Before following these steps, please confirm that
DOCUMENTATION Users can send and receive SMS messages via the User Portal by using the option available in left menu. Interface: Start an SMS Message Step 1 Select the Messaging icon from the navigation panels located on the left side of your User Portal menu. Step 2 Click compose icon
DOCUMENTATION To view Audio Device Settings, first select the Settings tab on the left navigation. Select the Audio Device option. Selecting Your Device Microphone: In the dropdown, choose the microphone you’d like to use from the list of detected microphones. Speaker: In the dropdown, choose the speaker you’d like to use
