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DOCUMENTATION Upon logging into the nVX User Portal, users will default to the Home tab. The nVX User Portal is a web-based tool that allows users to: Login Place Calls SMS Message Messaging Meetings View Call Detail Records Access Voicemail Update User Settings Account Settings Call Routing Audio Device Settings Ringtones

DOCUMENTATION Extension for Google Chrome This article will walk you through how to download and configure the WebRTC Network limiter Chrome Plugin. The WebRTC network limiter extension is only needed if a delay issue occurs when answering inbound calls. To download and install: Step 1 Visit the below URL using

DOCUMENTATION To view Account Settings, first select the Settings tab on the left navigation.  You will see four options. Select, Account Settings. This is where users can update your password, change your voicemail pin, and update your profile image. Update Profile Photo To upload the user Profile Photo, click on  icon and

DOCUMENTATION Overview In the event of an emergency call, the system needs your location information and a callback number to provide this information to the 9-1-1 Operator. The e911 solution is compliant with the latest FCC guidelines regarding Kari’s Law and RAY BAUM’s Act.  See https://www.fcc.gov/mlts-911-requirements for additional FCC Guidelines.

DOCUMENTATION Blind Transfer While on a phone call, click on the blind transfer icon and it will turn green  Once the icon is green, complete one of the following: Enter a phone number in the search area, then press enter to complete the transfer. Expand the dial pad and dial