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KKNOWLEDGE BASE

Learn From Our IT Experts

Our knowledge base is a centralized database of content created specifically to help you navigate IT issues and business challenges. Our goal is to keep you up to date with industry trends, educate you on leading best practices, and share valuable resources that you can leverage within your organization.

BLOG ARTICLES
Michael Luttenberger

Building an AI Business Case: Finance-Approved 10 AI Use Cases

BLOG ARTICLE Table of Contents Finance approves artificial intelligence when you propose a measurable business change with controlled risk, credible data, and named ownership. Your business case needs a conservative value model, a complete cost view, and a plan that turns pilot signals into funded operations. This framework applies to

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BLOG ARTICLES
Chris Clark

AI Governance Frameworks & Best Practices to Protect Your Business

BLOG ARTICLE Table of Contents Artificial intelligence is reshaping how organizations operate, compete, and innovate—from automating customer support to improving forecasting and decision-making. But as AI adoption accelerates, so do the risks: biased outcomes, privacy violations, security threats, regulatory exposure, and loss of customer trust. That’s why AI governance matters.

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DOCUMENTATION
Netrix Global

Microsoft CSP Authorization

DOCUMENTATION Purpose This guide describes how to transition your Microsoft Cloud Solution Provider (CSP) services to Netrix Global. Audience Microsoft 365 tenant administrators with the Global Admin role. Note: If you are not a Global Admin, provide this guide to the appropriate administrator to complete the authorization. Step 0 (Recommended): Enable

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WEBINARS
Netrix Global

Your Windows in the Cloud: Personalized, Powerful, Simple, and Secure

WEBINAR Meet The Presenters Phil Schwan Manager, Cloud Services Phil is an End User Computing expert with over twenty-five years of Windows administration and engineering experience. His current areas of focus include Intune modern management and Windows365 and Azure Virtual Desktop (AVD). He is well experienced in medium-to-large corporate environments

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BLOG ARTICLES
Alex Berin

Is Your Organization’s Telephony Deployment E911 Compliant? – Part 1

BLOG ARTICLE Table of Contents Introduction For IT leaders, there’s no shortage of exciting projects—rolling out new technology, automating workflows, and driving innovation. Yet alongside these transformative efforts come essential but less glamorous responsibilities: documentation, audits, updates, and compliance checks.  E911 compliance often falls into this second category. While it may not inspire

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WEBINARS
Netrix Global

AI Readiness Accelerator: Build Your 2026 Advantage

WEBINAR Meet The Presenters Michael Luttenberger Field CTO, Modern Work A 25+ year veteran in IT Consulting that has focused on the Microsoft Collaboration/Modern Work stack. MEET WITH THIS EXPERT VIEW FULL PROFILE About this talk As AI moves from hype to real business value, the organizations that plan now

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WEBINARS
Netrix Global

Calculating the ROI of Microsoft Fabric

WEBINAR Meet The Presenters Tom Lilly Field CTO, Cloud Tom has over a decade of IT consulting experience, starting in help desk before moving into specializations like collaboration, private cloud, and Azure. He excels in working to understand clients’ cloud migration goals and develops holistic plans that encompass an end-to-end

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Our Latest Case Studies

See firsthand how Netrix Global drives real business results for companies like yours.
Strengthening Security Compliance and Operations for a Leading Utility Provider in LATAM

Strengthening Security Compliance and Operations for a Leading Utility Provider in LATAM

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Intelligent Automation and Secure Legal Claims Processing: Transforming Occupational Risk Insurance in Argentina

Intelligent Automation and Secure Legal Claims Processing: Transforming Occupational Risk Insurance in Argentina

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Board Room Transformation for a Leading Illinois Client

Board Room Transformation for a Leading Illinois Client

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1.5M Calls, Zero Issues – Scaling the nVX Platform for Auto Parts Retailer

1.5M Calls, Zero Issues – Scaling the nVX Platform for Auto Parts Retailer

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Collaboration That Delivers: How Netrix Transforms Cybersecurity for Pennsylvania Lumbermens Mutual

Collaboration That Delivers: How Netrix Transforms Cybersecurity for Pennsylvania Lumbermens Mutual

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Powering Medical Sales with Generative AI and Natural Language Analytics

Powering Medical Sales with Generative AI and Natural Language Analytics

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