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WEBINAR Meet The Presenters Phil Schwan Manager, Cloud Endpoint Desktop engineering expert with over twenty years of Windows desktop administration and engineering experience, specializing in process standardization and automation, large scale administration, and deployment infrastructure planning. MEET WITH THIS EXPERT VIEW FULL PROFILE SHARE THIS Let’s get problem-solving Contact Us
The Value of a Partner Who Can Respond 24/7 If There’s a Crisis Between holiday parties, family celebrations and last-minute trips to pick up presents at the mall, the last days of the year are also some of the liveliest. For most people, it’s a time to take off from
WEBINAR Meet The Presenters Chris Johnson Field CTO, Apps, Data, & AI Leader with a passion for strategic organizational change, and 12+ years of consulting experience as an enterprise architect in cloud application development and sales engineering. MEET WITH THIS EXPERT VIEW FULL PROFILE SHARE THIS Let’s get problem-solving Contact
Explore three telephony strategies that can help you better meet new workplace demands The workplace has changed tremendously during the past two years. The job expectations of the millions of people sent home to work have permanently shifted. Some people have taken early retirement or quit in a trend being
Holistic Cybersecurity Strategies for Mitigating Global Threats Amidst Russia’s Invasion of Ukraine RPA or robotic process automation is the combination of visual programming language (drag and drop), macro recording features, screen scraping, and object character recognition. These tools allow a super-user or application level developer to automate complicated desktop behavior
Assessing RPA Suitability for Your Business: A Quadrant Approach Is Your Business Process Right for RPA? One of the most interesting technology solutions to arrive on the business application stage over the last few years is robotic process automation or RPA. RPA takes a bunch of other solutions that each
Enhancing Customer Engagement with Microsoft Teams Integration in Contact Centers Contact centers provide more than customer support and due to the variety of channels that today’s customer uses, many organizations have realized two additional realities: Every member of the organization has the means to be involved in direct customer engagement,
Enhancing Customer Experience (CX) through Unified Communications (UC): Six Key Strategies With the competitive nature of today’s market, businesses need to truly delight their customers. Companies stuck within the conventional approach toward communication can’t seem to do that. The new Unified Communications (UC)-focused approach considers spending money on communications as
Elevating Efficiency with UCaaS: 5 Power-Packed Strategies Say goodbye to using multiple calling, messaging, meeting, video and other business applications. As technology continues to evolve rapidly, unifying your communication and collaboration tools is a critical way to improve efficiency, reduce costs and enhance productivity. The idea of Unified Communications (UC)
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