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Our knowledge base is a centralized database of content created specifically to help you navigate IT issues and business challenges. Our goal is to keep you up to date with industry trends, educate you on leading best practices, and share valuable resources that you can leverage within your organization.

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Netrix Global

Value Of A 24/7 Partner

The Value of a Partner Who Can Respond 24/7 If There’s a Crisis Between holiday parties, family celebrations and last-minute trips to pick up presents at the mall, the last days of the year are also some of the liveliest. For most people, it’s a time to take off from

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Netrix Global

Low-Code/No-Code Approach To Business Process Automation

Taking a Low-Code/No-Code Approach to Business Process Automation For many years, organizations that needed to make changes within their software ecosystems had only two options: they could build new software from scratch, typically relying on professional developers with extensive knowledge of programming languages to do the work involved, or they

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Netrix Global

7 Reasons to Integrate Your Contact Center with Microsoft Teams

Enhancing Customer Engagement with Microsoft Teams Integration in Contact Centers Contact centers provide more than customer support and due to the variety of channels that today’s customer uses, many organizations have realized two additional realities: Every member of the organization has the means to be involved in direct customer engagement,

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If your corporate office meeting spaces are not set up with collaboration tools for your return to work, stay home working in your pajamas until they do.
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Netrix Global

Ensure Your Corporate Meeting Spaces Have Collaboration Tools

The COVID-19 pandemic caused an unprecedented digital wave in the video conference, collaboration tools, and technology adoption. This has led businesses to lean on IT more than ever. Now, corporate offices are asking IT to step up once again with cases declining and companies planning for a return to in-person

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Netrix named a finalist for Microsoft Security 20/20 Partner Awards 
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Netrix Global

Netrix named a finalist for Microsoft Security 20/20 Partner Awards 

Finalist for Microsoft Security GTM Partner of the Year Award: Netrix’s Excellence Recognized Netrix has been named a finalist for the Microsoft Security 20/20 for Microsoft Security GTM Partner of the Year Award. Netrix was honored among a field of global industry leaders for demonstrating excellence in innovation, integration, and

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A new threat to on-premises versions of Microsoft Exchange Server
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Netrix Global

A new threat to on-premises versions of Microsoft Exchange Server

Microsoft has detected multiple 0-day exploits being used to attack on-premises versions of Microsoft Exchange Server in limited and targeted attacks. About the Threat Microsoft has detected multiple 0-day exploits being used to attack on-premises versions of Microsoft Exchange Server in limited and targeted attacks. In the attacks observed, the

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Netrix Recognized as Top Microsoft Teams Partner
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Netrix Global

Netrix Recognized as Top Microsoft Teams Partner

The H1 Teams Top Partner Contest was launched to honor partners who show the most depth of commitments to their Teams practices Netrix has been recognized as one of Microsoft’s top  Teams partners for the first half of their fiscal year. The H1 Teams Top Partner Contest was launched to

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Are you worried about committing to the Microsoft Teams platform? Don’t be!
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Netrix Global

Are you worried about committing to the Microsoft Teams platform? Don’t be!

Microsoft Teams offers enhanced capabilities and modern architecture for better security and data governance If you have been keeping up with the Microsoft Teams platform [MST] and you have a history with adopting such a wide-reaching platform in the past, you may be having moments of anxiety embracing all the new capabilities. You remember what

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Our Latest Case Studies

See firsthand how Netrix Global drives real business results for companies like yours.

OLX Group Standardizes Incident Management with Customized Tools

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Kigüi modernizes data infrastructure to improve customer service and reduce food waste

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Large Food Retailer Migrates Call Center for Improved Customer Service and Enhanced Insights

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Gador implements 24×7 monitoring of pharma production lines with AWS IoT services for enhanced analytics

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Caring Communities Saves Time, Efficiently Serves Members with Netrix Custom Apps

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Accela Increases Uptime SLA with Excellent, Continuous Support from Netrix

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