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The Value of a Partner Who Can Respond 24/7 If There’s a Crisis Between holiday parties, family celebrations and last-minute trips to pick up presents at the mall, the last days of the year are also some of the liveliest. For most people, it’s a time to take off from
Taking a Low-Code/No-Code Approach to Business Process Automation For many years, organizations that needed to make changes within their software ecosystems had only two options: they could build new software from scratch, typically relying on professional developers with extensive knowledge of programming languages to do the work involved, or they
DOCUMENTATION Users can send and receive SMS messages via the User Portal by using the option available in left menu. Interface: Start an SMS Message Step 1 Select the Messaging icon from the navigation panels located on the left side of your User Portal menu. Step 2 Click compose icon
DOCUMENTATION To view Audio Device Settings, first select the Settings tab on the left navigation. Select the Audio Device option. Selecting Your Device Microphone: In the dropdown, choose the microphone you’d like to use from the list of detected microphones. Speaker: In the dropdown, choose the speaker you’d like to use
DOCUMENTATION To view Ringtone Settings, first select the Settings tab on the left navigation. Select, Ringtones. This is where users can manage their ringtone and ring volume. Ringtone: In the dropdown, select the preferred ringtone. You can press the play icon, to hear the tone before selecting it. Ring Volume:
BLOG ARTICLE As organizations continue making investments in their IT there is a proliferation of hardware and services that is impacting their ability to be lean and manage cost. There are many different considerations that factor into optimization; streamlining cloud services, managing license procurement, and making sure that you only
Now that this hybrid model is here to stay, IT has had to adapt Just a few short years ago, “knowledge workers” were likely to have to report to a physical workplace. Whether five days a week or just a couple. But as we all know COVID came along and
BLOG ARTICLE Table of Contents Service Desk Outsourcing Services: A Modern Business Need As technology evolves, business demands have become increasingly complex. Organizations across industries are re-evaluating the efficiency of their business operations. Some companies are turning to automation to meet the needs of partners, stakeholders, and consumers. That’s especially
BLOG ARTICLE Optimizing Cloud Services: Seven Expert Tips from the Front Lines Now that public cloud is omnipresent, companies are enjoying the numerous benefits—including flexibility, agility, and ease of innovation—that cloud computing makes possible. As we discussed in a recent blog article, however, now that cloud adoption has become pervasive in
