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Access expert insights and practical guidance in one place. Our knowledge base helps you stay ahead of industry trends, adopt proven best practices, and leverage resources that strengthen your organization’s performance.

DOCUMENTATION
Netrix Global

UP SMS Messages

DOCUMENTATION Users can send and receive SMS messages via the User Portal by using the option  available in left menu. Interface: Start an SMS Message Step 1 Select the Messaging icon  from the navigation panels located on the left side of your User Portal menu. Step 2 Click compose icon

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DOCUMENTATION
Netrix Global

Audio Device Settings

DOCUMENTATION To view Audio Device Settings, first select the Settings tab on the left navigation.   Select the Audio Device  option. Selecting Your Device Microphone: In the dropdown, choose the microphone you’d like to use from the list of detected microphones. Speaker: In the dropdown, choose the speaker you’d like to use

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DOCUMENTATION
Netrix Global

Setting a Ringtone

DOCUMENTATION To view Ringtone Settings, first select the Settings tab on the left navigation. Select, Ringtones. This is where users can manage their ringtone and ring volume.   Ringtone: In the dropdown, select the preferred ringtone.  You can press the play icon,  to hear the tone before selecting it. Ring Volume:

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WEBINARS
Netrix Global

Azure Landing Zones: Establish Security Baselines and Control Costs

WEBINAR Meet The Presenters Tom Lilly Field CTO, Cloud Tom has over a decade of IT consulting experience, starting in help desk before moving into specializations like collaboration, private cloud, and Azure. MEET WITH THIS EXPERT VIEW FULL PROFILE Joe Griffith Team Lead, Cloud Infrastructure & Apps Joe Griffith is

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BLOG ARTICLES
Tom Lilly

Tips for a Successful Lift and Shift Migration

BLOG ARTICLE As organizations continue making investments in their IT there is a proliferation of hardware and services that is impacting their ability to be lean and manage cost.  There are many different considerations that factor into optimization; streamlining cloud services, managing license procurement, and making sure that you only

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BLOG ARTICLES
Netrix Global

Declutter your Hybrid Workforce

Now that this hybrid model is here to stay, IT has had to adapt Just a few short years ago, “knowledge workers” were likely to have to report to a physical workplace. Whether five days a week or just a couple. But as we all know COVID came along and

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BLOG ARTICLES
Eric Owens

Top 4 Reasons Your Organization Needs IT Service Desk Outsourcing

BLOG ARTICLE Table of Contents Service Desk Outsourcing Services: A Modern Business Need As technology evolves, business demands have become increasingly complex. Organizations across industries are re-evaluating the efficiency of their business operations. Some companies are turning to automation to meet the needs of partners, stakeholders, and consumers. That’s especially

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BLOG ARTICLES
Netrix Global

Top 5 Helpful Tips for Cybersecurity Awareness Month

Boosting Cybersecurity: Key Steps to Protect Yourself and Your Organization With shorter days and falling leaves, apples and pumpkins ready for harvest, and Halloween just around the corner, October is one of our favorite times of year here at BTB Security. Much as we love the thrills and chills that

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Our Latest Case Studies

See firsthand how Netrix Global drives real business results for companies like yours.
Nebraskaland

Nebraskaland

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First Option Inc.

First Option Inc.

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Strengthening Security Compliance and Operations for a Leading Utility Provider in LATAM

Strengthening Security Compliance and Operations for a Leading Utility Provider in LATAM

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Intelligent Automation and Secure Legal Claims Processing: Transforming Occupational Risk Insurance in Argentina

Intelligent Automation and Secure Legal Claims Processing: Transforming Occupational Risk Insurance in Argentina

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Board Room Transformation for a Leading Illinois Client

Board Room Transformation for a Leading Illinois Client

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1.5M Calls, Zero Issues – Scaling the nVX Platform for Auto Parts Retailer

1.5M Calls, Zero Issues – Scaling the nVX Platform for Auto Parts Retailer

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