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KKNOWLEDGE BASE

Learn From Our IT Experts

Our knowledge base is a centralized database of content created specifically to help you navigate IT issues and business challenges. Our goal is to keep you up to date with industry trends, educate you on leading best practices, and share valuable resources that you can leverage within your organization.

WEBINARS
Netrix Global

Preparing for Teams Voice: Key Planning Steps

WEBINAR Meet The Presenters Satyendra Sharma Sr. Solutions Architect Satyendra Sharma is an accomplished Solutions Architect with 18 years of IT experience, specializing in Messaging & Collaboration technologies. Throughout his career, Satyendra has demonstrated expertise in architecting innovative solutions, developing go-to-market strategies, and fostering strong partner relationships. Strategic planning and cutting-edge

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DOCUMENTATION
Netrix Global

Yealink T42

DOCUMENTATION A & J: Line Keys Use these keys to activate lines and assign various features B: Hookswitch Picking up the handset from the handset cradle, the hookswitch bounces and the phone connects to the line, laying the handset down on th handset cradle, the phone disconnects from the line.

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BLOG ARTICLES
Netrix Global

Why a Baseline Security Assessment Is the First Step when Maturing Your Cybersecurity Program

BLOG ARTICLE The Cybersecurity Wake-Up Call In today’s digital landscape, businesses face an ever-growing array of cyber threats—data breaches, ransomware, insider risks, and regulatory fines, to name a few. As a virtual Chief Information Security Officer (vCISO), I’ve seen firsthand how organizations often underestimate their vulnerabilities until it’s too late.

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WEBINARS
Netrix Global

Cybersecurity Roundtable: Zero-Day Attacks, Exposing Weak Security Programs

WEBINAR Meet The Presenters Adam Berger VP, Managed Services & CISO Adam Berger has over 20 years of experience in Information technology with a diverse technical background including managing cloud service provider platforms, supporting enterprise systems, leading IT security programs, and maintaining mission critical IT infrastructure. MEET WITH THIS EXPERT

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BLOG ARTICLES
Rich Lilly

Navigating the New Wave of MFA Bypass Attacks in 2025

BLOG ARTICLE Multi-Factor Authentication (MFA) has become a cornerstone of modern cybersecurity, offering an additional layer of defense against unauthorized access. However, as security measures evolve, so do cybercriminal tactics. In 2025, we’re witnessing a surge in sophisticated MFA bypass attacks leveraging inherent authentication weaknesses, resulting in privileged access, corporate

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DEMOS & TUTORIALS
Alex Shi

Palo Alto Firewall Exploit

SIMULATED ATTACK Meet The Hacker Alex Shi Managing Consultant, Red Team Lead Alex manages the Offensive Security team at Netrix. He has diversified experience working within IT operations, security program management, and hands-on security testing engagements. Alex continuously maintains the technical skillsets required to collaborate with front-line IT teams, leading

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BLOG ARTICLES
Netrix Global

Cybersecurity Basics: How SMBs Can Slash Risk with Simple Steps

BLOG ARTICLE As a Virtual Chief Information Security Officer (vCISO) working with small and medium-sized businesses (SMBs), I’ve seen firsthand how overwhelming cybersecurity can feel. With limited budgets, lean teams, and a constant barrage of threats, it’s tempting to think that only complex, expensive solutions can keep you safe. The

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WEBINARS
Netrix Global

Cloud Cost Control: Strategies for Smarter Spending

WEBINAR Meet The Presenters Tom Lilly Field CTO, Cloud Tom has over a decade of IT consulting experience, starting in help desk before moving into specializations like collaboration, private cloud, and Azure. He excels in working to understand clients’ cloud migration goals and develops holistic plans that encompass an end-to-end

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DOCUMENTATION
Netrix Global

Logging Out of the nVX User Portal

DOCUMENTATION To logout of the nVX User Portal, click on  and then click on  logout icon at the bottom left of the navigation panel. Note: When logged out of the nVX User Portal, users will no longer receive inbound calls to their nVX Websip phone. All phone calls will be

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Our Latest Case Studies

See firsthand how Netrix Global drives real business results for companies like yours.

OLX Group Standardizes Incident Management with Customized Tools

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Kigüi modernizes data infrastructure to improve customer service and reduce food waste

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Large Food Retailer Migrates Call Center for Improved Customer Service and Enhanced Insights

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Gador implements 24×7 monitoring of pharma production lines with AWS IoT services for enhanced analytics

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Caring Communities Saves Time, Efficiently Serves Members with Netrix Custom Apps

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Accela Increases Uptime SLA with Excellent, Continuous Support from Netrix

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