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Learn From Our IT Experts

Our knowledge base is a centralized database of content created specifically to help you navigate IT issues and business challenges. Our goal is to keep you up to date with industry trends, educate you on leading best practices, and share valuable resources that you can leverage within your organization.

DOCUMENTATION
Netrix Global

UP SMS Messages

DOCUMENTATION Users can send and receive SMS messages via the User Portal by using the option  available in left menu. Interface: Start an SMS Message Step 1 Select the Messaging icon  from the navigation panels located on the left side of your User Portal menu. Step 2 Click compose icon

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DOCUMENTATION
Netrix Global

Audio Device Settings

DOCUMENTATION To view Audio Device Settings, first select the Settings tab on the left navigation.   Select the Audio Device  option. Selecting Your Device Microphone: In the dropdown, choose the microphone you’d like to use from the list of detected microphones. Speaker: In the dropdown, choose the speaker you’d like to use

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DOCUMENTATION
Netrix Global

Setting a Ringtone

DOCUMENTATION To view Ringtone Settings, first select the Settings tab on the left navigation. Select, Ringtones. This is where users can manage their ringtone and ring volume.   Ringtone: In the dropdown, select the preferred ringtone.  You can press the play icon,  to hear the tone before selecting it. Ring Volume:

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BLOG ARTICLES
Eric Owens

Top 4 Reasons Your Organization Needs IT Service Desk Outsourcing

BLOG ARTICLE Table of Contents Service Desk Outsourcing Services: A Modern Business Need As technology evolves, business demands have become increasingly complex. Organizations across industries are re-evaluating the efficiency of their business operations. Some companies are turning to automation to meet the needs of partners, stakeholders, and consumers. That’s especially

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BLOG ARTICLES
Netrix Global

What Higher Demand for Virtual Learning Means for Higher Education

Enhancing Higher Education IT Resilience: Tools and Strategies for the Future Before the impact of COVID-19 sent students home earlier this spring, global digital spend in the education industry was projected to grow to $342 billion by 2025 (up from $152 billion in 2018).  Virtually everyone from the academic community is now working or

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BLOG ARTICLES
Netrix Global

The Workplace Has Changed and So Should Your Telephony

Explore three telephony strategies that can help you better meet new workplace demands The workplace has changed tremendously during the past two years. The job expectations of the millions of people sent home to work have permanently shifted. Some people have taken early retirement or quit in a trend being

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BLOG ARTICLES
Netrix Global

How Robotic Process Automation Could Impact Your Business

Holistic Cybersecurity Strategies for Mitigating Global Threats Amidst Russia’s Invasion of Ukraine RPA or robotic process automation is the combination of visual programming language (drag and drop), macro recording features, screen scraping, and object character recognition. These tools allow a super-user or application level developer to automate complicated desktop behavior

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BLOG ARTICLES
Netrix Global

Is Your Business Process Right for Robotic Process Automation?

Assessing RPA Suitability for Your Business: A Quadrant Approach Is Your Business Process Right for RPA? One of the most interesting technology solutions to arrive on the business application stage over the last few years is robotic process automation or RPA. RPA takes a bunch of other solutions that each

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Our Latest Case Studies

See firsthand how Netrix Global drives real business results for companies like yours.
Strengthening Security Compliance and Operations for a Leading Utility Provider in LATAM

Strengthening Security Compliance and Operations for a Leading Utility Provider in LATAM

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Intelligent Automation and Secure Legal Claims Processing: Transforming Occupational Risk Insurance in Argentina

Intelligent Automation and Secure Legal Claims Processing: Transforming Occupational Risk Insurance in Argentina

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Board Room Transformation for a Leading Illinois Client

Board Room Transformation for a Leading Illinois Client

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1.5M Calls, Zero Issues – Scaling the nVX Platform for Auto Parts Retailer

1.5M Calls, Zero Issues – Scaling the nVX Platform for Auto Parts Retailer

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Collaboration That Delivers: How Netrix Transforms Cybersecurity for Pennsylvania Lumbermens Mutual

Collaboration That Delivers: How Netrix Transforms Cybersecurity for Pennsylvania Lumbermens Mutual

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Powering Medical Sales with Generative AI and Natural Language Analytics

Powering Medical Sales with Generative AI and Natural Language Analytics

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