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Learn From Our IT Experts

Our knowledge base is a centralized database of content created specifically to help you navigate IT issues and business challenges. Our goal is to keep you up to date with industry trends, educate you on leading best practices, and share valuable resources that you can leverage within your organization.

DOCUMENTATION
Netrix Global

UP SMS Messages

DOCUMENTATION Users can send and receive SMS messages via the User Portal by using the option  available in left menu. Interface: Start an SMS Message Step 1 Select the Messaging icon  from the navigation panels located on the left side of your User Portal menu. Step 2 Click compose icon

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DOCUMENTATION
Netrix Global

Audio Device Settings

DOCUMENTATION To view Audio Device Settings, first select the Settings tab on the left navigation.   Select the Audio Device  option. Selecting Your Device Microphone: In the dropdown, choose the microphone you’d like to use from the list of detected microphones. Speaker: In the dropdown, choose the speaker you’d like to use

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DOCUMENTATION
Netrix Global

Setting a Ringtone

DOCUMENTATION To view Ringtone Settings, first select the Settings tab on the left navigation. Select, Ringtones. This is where users can manage their ringtone and ring volume.   Ringtone: In the dropdown, select the preferred ringtone.  You can press the play icon,  to hear the tone before selecting it. Ring Volume:

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WEBINARS
Netrix Global

Azure Landing Zones: Establish Security Baselines and Control Costs

WEBINAR Meet The Presenters Tom Lilly Field CTO, Cloud Tom has over a decade of IT consulting experience, starting in help desk before moving into specializations like collaboration, private cloud, and Azure. MEET WITH THIS EXPERT VIEW FULL PROFILE Joe Griffith Team Lead, Cloud Infrastructure & Apps Joe Griffith is

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BLOG ARTICLES
Tom Lilly

Tips for a Successful Lift and Shift Migration

BLOG ARTICLE As organizations continue making investments in their IT there is a proliferation of hardware and services that is impacting their ability to be lean and manage cost.  There are many different considerations that factor into optimization; streamlining cloud services, managing license procurement, and making sure that you only

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BLOG ARTICLES
Netrix Global

Declutter your Hybrid Workforce

Now that this hybrid model is here to stay, IT has had to adapt Just a few short years ago, “knowledge workers” were likely to have to report to a physical workplace. Whether five days a week or just a couple. But as we all know COVID came along and

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BLOG ARTICLES
Eric Owens

Top 4 Reasons Your Organization Needs IT Service Desk Outsourcing

BLOG ARTICLE Table of Contents Service Desk Outsourcing Services: A Modern Business Need As technology evolves, business demands have become increasingly complex. Organizations across industries are re-evaluating the efficiency of their business operations. Some companies are turning to automation to meet the needs of partners, stakeholders, and consumers. That’s especially

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BLOG ARTICLES
Tom Lilly

From the Front Lines: Seven Tips for Optimizing your Cloud Services

BLOG ARTICLE Optimizing Cloud Services: Seven Expert Tips from the Front Lines Now that public cloud is omnipresent, companies are enjoying the numerous benefits—including flexibility, agility, and ease of innovation—that cloud computing makes possible. As we discussed in a recent blog article, however, now that cloud adoption has become pervasive in

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BLOG ARTICLES
Tom Lilly

Declutter Your Cloud

BLOG ARTICLE Embracing the Cloud: The Evolution of Enterprise Adoption and Management IT WAS NOT THAT LONG AGO THAT CLOUD WAS CONSIDERED AVANT GARDE. There was a time when moving to the cloud was considered risky. When companies were more likely to keep all their IT assets and applications in

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Our Latest Case Studies

See firsthand how Netrix Global drives real business results for companies like yours.
Strengthening Security Compliance and Operations for a Leading Utility Provider in LATAM

Strengthening Security Compliance and Operations for a Leading Utility Provider in LATAM

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Intelligent Automation and Secure Legal Claims Processing: Transforming Occupational Risk Insurance in Argentina

Intelligent Automation and Secure Legal Claims Processing: Transforming Occupational Risk Insurance in Argentina

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Board Room Transformation for a Leading Illinois Client

Board Room Transformation for a Leading Illinois Client

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1.5M Calls, Zero Issues – Scaling the nVX Platform for Auto Parts Retailer

1.5M Calls, Zero Issues – Scaling the nVX Platform for Auto Parts Retailer

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Collaboration That Delivers: How Netrix Transforms Cybersecurity for Pennsylvania Lumbermens Mutual

Collaboration That Delivers: How Netrix Transforms Cybersecurity for Pennsylvania Lumbermens Mutual

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Powering Medical Sales with Generative AI and Natural Language Analytics

Powering Medical Sales with Generative AI and Natural Language Analytics

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