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WEBINAR Meet The Presenters Adam Berger VP, Managed Services & CISO Adam Berger has over 20 years of experience in Information technology with a diverse technical background including managing cloud service provider platforms, supporting enterprise systems, leading IT security programs, and maintaining mission critical IT infrastructure. MEET WITH THIS EXPERT
WEBINAR Meet The Presenters Tom Lilly Field CTO, Cloud Tom has over a decade of IT consulting experience, starting in help desk before moving into specializations like collaboration, private cloud, and Azure. He excels in working to understand clients’ cloud migration goals and develops holistic plans that encompass an end-to-end
DOCUMENTATION To logout of the nVX User Portal, click on and then click on logout icon at the bottom left of the navigation panel. Note: When logged out of the nVX User Portal, users will no longer receive inbound calls to their nVX Websip phone. All phone calls will be
DOCUMENTATION To choose the same device for both microphone and speaker use: Step 1: Select the Additional Settings icon in the bottom left of portal to open a pop-up. Step 2: Click on the Microphone icon. Step 3: Select the devices from the options listed. (This is pulled from windows)
DOCUMENTATION Call Detail Records (CDRs) show information on individual calls. To view your Call Detail Records, click the Call Detail Records menu icon, on the left panel of the dashboard. Records can be filtered and sorted. Available information in Call Details Each record contains the following details: Type – Direction of
DOCUMENTATION Emergency services are supported both through the User Portal and when dialing 911 using an IP phone SHARE THIS
DOCUMENTATION An Endpoint is a device that is used as a communication channel for a user to make calls, receive calls, and use telephony features. Selecting an Endpoint Step 1: Select the Additional Settings icon in the bottom left of portal to open a pop-up. Step 2: The middle option is the
DOCUMENTATION This article will cover how to place a call via the contact directory or dial pad in the nVX User Portal. Step 1 Navigate to the Calls icon on the left Step 2 Place a call by using one of the following options Enter a phone number (numerical or
DOCUMENTATION System Requirements The nVX User Portal should be accessed via Google Chrome™ (TetraVX supports the most recent stable version; note that Google Chrome applies updates automatically). User Login Step 1: Open a Google Chrome browser window. Step 2: Enter your organization’s unique URL for the domain you are accessing.
