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Learn From Our IT Experts

Our knowledge base is a centralized database of content created specifically to help you navigate IT issues and business challenges. Our goal is to keep you up to date with industry trends, educate you on leading best practices, and share valuable resources that you can leverage within your organization.

BLOG ARTICLES
Netrix Global

SEC’s Proposed New Rules on Cybersecurity Risk Management & Disclosure

Public companies that are subject to the reporting requirements of the Securities Exchange Act of 1934 might soon face additional new requirements. The Securities and Exchange Commission (SEC) is proposing rules to enhance and standardize disclosures regarding cybersecurity risk management, strategy, governance, and cybersecurity incident reporting. Sunlight is the Best

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WEBINARS
Netrix Global

Ensure Advanced Threat Protection for Your Organization

WEBINAR Meet The Presenters Rich Lilly Field CTO, Security Rich Lilly has been working in the IT Consulting space for 20+ years in various positions and roles, including Architect, Director of Pre-Sales, Cloud Evangelist, and  Director of Security for Netrix, LLC. Rich brings extensive hands-on and practical knowledge to not

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BLOG ARTICLES
Netrix Global

Value Of A 24/7 Partner

The Value of a Partner Who Can Respond 24/7 If There’s a Crisis Between holiday parties, family celebrations and last-minute trips to pick up presents at the mall, the last days of the year are also some of the liveliest. For most people, it’s a time to take off from

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DOCUMENTATION
Netrix Global

UP SMS Messages

DOCUMENTATION Users can send and receive SMS messages via the User Portal by using the option  available in left menu. Interface: Start an SMS Message Step 1 Select the Messaging icon  from the navigation panels located on the left side of your User Portal menu. Step 2 Click compose icon

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DOCUMENTATION
Netrix Global

Audio Device Settings

DOCUMENTATION To view Audio Device Settings, first select the Settings tab on the left navigation.   Select the Audio Device  option. Selecting Your Device Microphone: In the dropdown, choose the microphone you’d like to use from the list of detected microphones. Speaker: In the dropdown, choose the speaker you’d like to use

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DOCUMENTATION
Netrix Global

Setting a Ringtone

DOCUMENTATION To view Ringtone Settings, first select the Settings tab on the left navigation. Select, Ringtones. This is where users can manage their ringtone and ring volume.   Ringtone: In the dropdown, select the preferred ringtone.  You can press the play icon,  to hear the tone before selecting it. Ring Volume:

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BLOG ARTICLES
Eric Owens

Top 4 Reasons Your Organization Needs IT Service Desk Outsourcing

BLOG ARTICLE Table of Contents Service Desk Outsourcing Services: A Modern Business Need As technology evolves, business demands have become increasingly complex. Organizations across industries are re-evaluating the efficiency of their business operations. Some companies are turning to automation to meet the needs of partners, stakeholders, and consumers. That’s especially

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Our Latest Case Studies

See firsthand how Netrix Global drives real business results for companies like yours.
Strengthening Security Compliance and Operations for a Leading Utility Provider in LATAM

Strengthening Security Compliance and Operations for a Leading Utility Provider in LATAM

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Intelligent Automation and Secure Legal Claims Processing: Transforming Occupational Risk Insurance in Argentina

Intelligent Automation and Secure Legal Claims Processing: Transforming Occupational Risk Insurance in Argentina

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Board Room Transformation for a Leading Illinois Client

Board Room Transformation for a Leading Illinois Client

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1.5M Calls, Zero Issues – Scaling the nVX Platform for Auto Parts Retailer

1.5M Calls, Zero Issues – Scaling the nVX Platform for Auto Parts Retailer

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Collaboration That Delivers: How Netrix Transforms Cybersecurity for Pennsylvania Lumbermens Mutual

Collaboration That Delivers: How Netrix Transforms Cybersecurity for Pennsylvania Lumbermens Mutual

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Powering Medical Sales with Generative AI and Natural Language Analytics

Powering Medical Sales with Generative AI and Natural Language Analytics

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