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Service Portal Upgrade Notice

DOCUMENTATION On June 1, if you attempt to log into the Employee Service Center using your existing URL, you will see a notice informing you that the portal has been upgraded and directing you to log in to the Business Portal instead. Please use the link above to access the new portal

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DOCUMENTATION
Netrix Global

Microsoft CSP Authorization

DOCUMENTATION Purpose This guide describes how to transition your Microsoft Cloud Solution Provider (CSP) services to Netrix Global. Audience Microsoft 365 tenant administrators with the Global Admin role. Note: If you are not a Global Admin, provide this guide to the appropriate administrator to complete the authorization. Step 0 (Recommended): Enable

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DOCUMENTATION
Netrix Global

Supported IP Devices for nVX Cloud Phone Platform

DOCUMENTATION nVX Cloud Phone platform supports a wide range of SIP-compliant physical IP phones, along with native WebRTC-based softphone. It also offers mobile apps for iOS and Android, enabling consistent communication across desktop and mobile environments. Please note that this list may not be exhaustive, additional models may be compatible.

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DOCUMENTATION
Netrix Global

How to Register For Access to the Netrix CSP Portal

DOCUMENTATION This guide provides a step-by-step process for registering and accessing the Netrix CSP Portal, making it easy for users to navigate the registration system. It simplifies the potentially complex steps involved, ensuring that users can efficiently complete their registration without confusion. By following this guide, users will gain quick

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DOCUMENTATION
Netrix Global

Getting Started in the CSP Portal

DOCUMENTATION Get up and running fast. This quick-start shows you how to order CSP licenses, pick monthly vs annual billing, co-term new seats with existing renewals, assign licenses to end users, and add teammates with proper portal permissions—everything a new admin needs to manage licenses confidently. How to Order Licenses

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DEMOS & TUTORIALS
Alex Shi

Multi-Factor Authentication (MFA) Bypass Demo

SIMULATED ATTACK Meet The Hacker Alex Shi Managing Consultant, Red Team Lead Alex manages the Offensive Security team at Netrix. He has diversified experience working within IT operations, security program management, and hands-on security testing engagements. Alex continuously maintains the technical skillsets required to collaborate with front-line IT teams, leading

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DOCUMENTATION
Netrix Global

Yealink T42

DOCUMENTATION A & J: Line Keys Use these keys to activate lines and assign various features B: Hookswitch Picking up the handset from the handset cradle, the hookswitch bounces and the phone connects to the line, laying the handset down on th handset cradle, the phone disconnects from the line.

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DEMOS & TUTORIALS
Alex Shi

Palo Alto Firewall Exploit

SIMULATED ATTACK Meet The Hacker Alex Shi Managing Consultant, Red Team Lead Alex manages the Offensive Security team at Netrix. He has diversified experience working within IT operations, security program management, and hands-on security testing engagements. Alex continuously maintains the technical skillsets required to collaborate with front-line IT teams, leading

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DOCUMENTATION
Netrix Global

Logging Out of the nVX User Portal

DOCUMENTATION To logout of the nVX User Portal, click on  and then click on  logout icon at the bottom left of the navigation panel. Note: When logged out of the nVX User Portal, users will no longer receive inbound calls to their nVX Websip phone. All phone calls will be

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