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Netrix Global

Netrix Global Named to CRN’s 2025 Managed Service Provider 500 List

BLOG ARTICLE According to recent statistics, approximately 93% of small and medium-sized enterprises (SMEs) either use or plan to use a Managed Service Provider (MSP). This widespread adoption highlights the value that MSPs present for businesses who find themselves in a challenging phase of growth – oftentimes known as a

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DOCUMENTATION
Netrix Global

Logging In to nVX User Portal

DOCUMENTATION System Requirements The nVX User Portal should be accessed via Google Chrome™ (TetraVX supports the most recent stable version; note that Google Chrome applies updates automatically). User Login Step 1: Open a Google Chrome browser window. Step 2: Enter your organization’s unique URL for the domain you are accessing.

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BLOG ARTICLES
Netrix Global

Critical Alert: Microsoft’s February 2025 Certificate Enforcement Update – Your 90-Day Action Plan

BLOG ARTICLE As part of Microsoft’s upcoming February 2025 Patch Tuesday release, significant changes to StrongCertificateBindingEnforcement will automatically transition domain controllers to “Full Enforcement” mode for certificate-based authentication. This update is critical for organizations utilizing Active Directory Certificate Services and Kerberos Key Distribution Center (KDC) as it enforces stricter certificate

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DOCUMENTATION
Netrix Global

User Portal Overview

DOCUMENTATION Upon logging into the nVX User Portal, users will default to the Home tab. The nVX User Portal is a web-based tool that allows users to: Login Place Calls SMS Message Messaging Meetings View Call Detail Records Access Voicemail Update User Settings Account Settings Call Routing Audio Device Settings Ringtones

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DOCUMENTATION
Netrix Global

Installing the WebRTC Network Limiter

DOCUMENTATION Extension for Google Chrome This article will walk you through how to download and configure the WebRTC Network limiter Chrome Plugin. The WebRTC network limiter extension is only needed if a delay issue occurs when answering inbound calls. To download and install: Step 1 Visit the below URL using

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BLOG ARTICLES
Michael Luttenberger

The Benefits of Copilot Agents: Revolutionizing Productivity and Support

BLOG ARTICLE In today’s fast-paced digital world, the demand for efficient and intelligent assistance is higher than ever. At Netrix Global, we empower businesses by integrating Copilot solutions into workflows, enhancing productivity, and ensuring seamless operations. Enter Microsoft Copilot agents—advanced AI-powered assistants designed to optimize productivity, provide intelligent support, and

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BLOG ARTICLES
Phil Schwan

Windows 10 End of Life: What You Need to Know

BLOG ARTICLE Prepare for the Transition With Windows 10 reaching its end of life on October 14, 2025, now is the time to start planning your next steps. After this date, Microsoft will stop providing free updates, security patches, and technical support—meaning your device will still work, but it’ll be

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BLOG ARTICLES
Phil Schwan

Roadmap to Modernize Your Endpoints

BLOG ARTICLE Keeping your endpoints up to date is key to staying secure and efficient, but knowing where to start can be tricky. The good news? With a clear roadmap, the process becomes much more manageable. In this blog, we’ll break down the essential steps to help you modernize your

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DOCUMENTATION
Netrix Global

Account Settings

DOCUMENTATION To view Account Settings, first select the Settings tab on the left navigation.  You will see four options. Select, Account Settings. This is where users can update your password, change your voicemail pin, and update your profile image. Update Profile Photo To upload the user Profile Photo, click on  icon and

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