Learn From Our IT Experts

Mastering Azure Operations: Monitor, backup, Recovery, and Optimizing Your Environment

Azure includes more than most teams use. Learn how Azure Monitor, Backup, Site Recovery, and Advisor improve resiliency and security, and where to start based on what you run today.

Don't Wait for the Deadline: How Law Firms Can Achieve CMMC Compliance Before It Costs You a Contract

If your firm handles Controlled Unclassified Information or supports government contracts, CMMC compliance is a contractual requirement with a deadline attached. Get a clear read on where your firm stands and what closing the gap involves.

Data Platform Jumpstart: A First Step with Microsoft Fabric

Reporting should not depend on one person's spreadsheet. See how a governed Microsoft Fabric Lakehouse comes together, from raw ingestion to Power BI dashboards, starting with one or two high-value wins.

ChatGPT 101 for Executives: Use Cases, Risk, and Policy

Your board wants answers on ChatGPT and they want them now. Get an executive-level view of what it does, where it fits, and how to use it without creating new risk.

Business Premium Add-ons: Defender Suite and Purview

Business Premium is a solid baseline that leaves gaps in advanced threat defense and data security. See what the Defender and Purview add-ons cover, and how to decide whether the spend is justified.

Microsoft Build Recap: What IT Leaders Should Do Next

Build brings a lot of announcements and not much triage. Here is the short list that matters for security, cloud spend, data, and daily productivity, plus what to ignore for now.

FinOps Hubs: Get Cost Observability Across Every Cloud You Run

Cloud bills rarely spike from one bad decision. They drift. See how FinOps Hubs pulls Azure and AWS spend into one shape and puts the numbers in front of the people who can act on them.

Google Gemini 101: A Working Primer for IT Leaders

The Gemini questions keep coming from finance, from users, from the board. Here is a plain-English primer on what it is, how it works, and where it shows up, built for IT leaders who need to be conversational.

Seeing the Threat Before It Becomes the Incident

Attacks start with reconnaissance, not alerts. See how external threat intelligence surfaces leaked credentials and exposed data across the clear and dark web, and how a managed service turns that noise into something you can act on.

From Legacy to Limitless: Modernizing IBM Power & Wintel Workloads for Resilient, Always-On Operations

Aging infrastructure and fragmented operations make always-on hard to promise. Learn how teams modernize IBM Power and Wintel workloads for better resiliency and security, without disrupting the systems the business runs on.

Microsoft Places: A Practical Guide to Smarter Hybrid Workspaces

Hybrid work only feels effortless when the tools coordinate it. See what Microsoft Places does, how it connects across Microsoft 365, and where it helps employees and workplace teams most.

Copilot Agents: Choosing the Right Agent for the Job

Once basic Copilot use settles in, the question becomes how to scale expertise without losing control. Learn the main agent types, when to use each, and how to keep them inside your data boundaries.

Copilot Wave 3 Is Here: What Cowork, Agent 365, and the Next Phase of Microsoft AI Mean for Your Business

Wave 3 moves Copilot from assistant to something that takes action. Get a clear read on Cowork, Agent 365, and how the licensing works before your team starts asking.

Unlocking Automation at Scale: Inside a Microsoft Fabric Success Story

One consulting firm replaced a labor-intensive reconciliation process with an automated data platform. See how they did it with Microsoft Fabric, AI document processing, and modern data engineering.

Microsoft 365 Copilot: Secure Productivity in the Flow of Work

Copilot works inside the tools your team already uses, which is exactly why data readiness matters. See how it differs from chat-only tools and what to sort out before a broad rollout.

Microsoft 365 E7 Explained: What’s Included, When to Upgrade, and What It Could Cost

E7 bundles E5, Copilot, the Entra Suite, and Agent 365 into one license. Our Office of the CTO breaks down what is included, how it compares to your current path, and the cost questions clients ask most.

Think Before You Build: The Strategy Behind High‑Impact AI

The AI projects that last start with strategy, not tooling. Learn why planning, data readiness, and responsible design matter long before anyone trains a model.

Elevate Your Workplace: nVX as the Engine for Modern Voice, Collaboration, and Customer Service

A modern phone system should carry calling, collaboration, and customer conversations without three separate integrations. See how nVX brings cloud calling and contact center together in one platform.

Teams Voice for Education: A Practical Path to Unified Communications

In K-12, communication drives as much technology change as the classroom does. See how districts use Teams Voice to connect staff and families while collapsing several systems into one platform.

Future‑Ready IT: How Containerization Powers Modernization and Agility

Containers give you agility, but only with a plan behind them. Learn the architectural and operational advantages, what changes for your team, and the practical considerations that decide whether it works.

Mastering M&A: How IT Leaders Drive Integration, Stability, and Speed

The deal closes and IT owns the hard part. Our Office of the CTO breaks down how to integrate different environments quickly while keeping security, governance, and stability intact.

Modern eDiscovery in the Era of Cloud & AI: A Microsoft Purview eDiscovery Walkthrough

Cloud collaboration made discovery bigger and more expensive. Walk through Microsoft Purview eDiscovery in practice: legal holds, search and collections, exports, and the reports that hold up.

Claude Demystified: Capabilities, Workflows, and What’s New in GenAI

Claude keeps coming up in conversations about AI at work. Get a clear look at what it is, how it differs from other models, and the workflows where teams are getting real use out of it.

Migrating to Teams Phone: Best Practices and Analytics That Drive Results

Teams Phone is more than porting numbers. Learn the planning, governance, and analytics that reduce risk, speed up adoption, and give you data to back your decisions during the migration.

The New Collaboration Stack: Teams + Copilot + Agentic AI

Teams is the hub, Copilot is the assistant, and agentic AI is starting to do the follow-through. See how the three fit together and what changes when work moves itself forward.

The Future of MDR: How AI‑Powered Analytics and Agentic AI Elevate Security Operations

AI is operational in security now, on both sides. See how agentic AI is changing detection, investigation, and response in the security operations center, with real use cases and measurable outcomes from client environments.

Inside Fabcon: Top Insights and Innovations You Need to Know

FABCON packs 200+ sessions into a few days. Here are the announcements and real-world applications from Microsoft Fabric that are worth your attention, and what they mean for your data strategy.

Cloud Security Unlocked: Visibility, Protection & Control

Cloud attack surfaces grow faster than visibility does. Get practical guidance on seeing, protecting, and governing your cloud environments, including how Microsoft Defender for Cloud strengthens posture across virtual machines, containers, databases, and storage.

Modernize AV Support: Automation, Reporting, Standardization

Visibility into your AV environment is a start. Control is the goal. Learn how automation, standardized workflows, and better reporting turn AV support into something predictable.

From VMware to Azure: Proven Migration Paths That Minimize Disruption

VMware changes forced a lot of teams into fast decisions. Walk through proven migration paths to Azure, the low-friction options, and how to phase the work without an outage or a cost spike.

Putting AI to Work: Use Cases You Can Deploy This Year

AI is everywhere and impact is rarer. See where AI is delivering measurable value today, how to spot the highest-impact opportunities in your own operation, and what it takes to get from pilot to production.

Modernize While You Migrate: Unlocking Long-Term Value in Azure

Lift and shift moves workloads without fixing much. Learn which modernization moves pay back quickly, how to build the roadmap from assessment to delivery, and why proven Azure patterns matter when uptime is not negotiable.

Build Your 2026 AI Roadmap: Priorities, Governance, Execution

Pilots are easy. A plan is harder. Learn how to prioritize AI use cases, define the data and security requirements behind them, and build a delivery plan that scales without creating chaos.

Your Windows in the Cloud: Personalized, Powerful, Simple, and Secure

Virtual desktops work when they feel like a normal PC. Learn how to deliver a personalized, secure Windows experience from the cloud, and what it takes to keep users happy after go-live.

Your 2026 Microsoft Playbook

Microsoft changes fast and 2026 brings more of it. Our Field CTOs cover what matters across security, AI, licensing, and the workplace, and what to plan for now.

Windows 10 is End of Life: What Comes Next?

Windows 10 support has ended, and dealing with it later is no longer a plan. See your options for the devices left behind, from Windows 11 upgrades to cloud desktops, and how to sequence the work.

Unlocking Visibility in Microsoft Teams Voice

When calls drop, guessing is expensive. Learn what call analytics in Microsoft Teams Voice can tell you about quality, adoption, and the network issues behind most complaints.

The Real Cost of Staying Put: Why Infrastructure Status Quo Is No Longer an Option

Doing nothing has a price too. See what aging infrastructure actually costs in risk, downtime, and staff time, and how to build the case for moving before something forces your hand.

Stop Putting Out Fires: AV Observability for Reliable Meeting Rooms

Meeting rooms fail quietly until someone important is in one. Learn how AV observability catches problems before users do, and how to keep rooms working without the daily scramble.

Step By Step Guide: Evaluating Your Collaboration Architecture

Collaboration tools pile up faster than anyone plans for. Learn how to assess what you have, find the overlap, and optimize the architecture so your team stops working around it.

Preparing for Teams Voice: Key Planning Steps

Moving your phone system to Teams is mostly a planning exercise. Get the connectivity, network, telephony, and migration considerations that keep a voice cutover from becoming a bad week.

The World Went Hybrid, Now What?

Hybrid work stopped being temporary and started being a design problem. Two experts who have deployed hundreds of virtual desktop projects share what is working and how to scale up or down quickly.

Modernize Your Customer Experience: IT’s Role in the Cloud Contact Center Evolution Description

Customer expectations moved and IT sits at the center of the response. See how cloud contact centers unify channels, give leaders real-time visibility, and take load off your internal team.

Modern Data Architectures in Azure & Microsoft Fabric: Building for Agility, Scale, and AI

Data volume keeps growing and so does the pressure to make it useful. Learn the core pillars of a modern data architecture in Azure, when Fabric is the right tool, and the pitfalls that stall these projects.

Microsoft Licensing Health Check: Unlock Value, Reduce Waste, Strengthen Security & Productivity

Your Microsoft E5 investment covers more than most teams use. See how a licensing health check surfaces unused features, overlapping spend, and capabilities you are already paying for.

How Effective Is Your Meeting Solution?

Empty conference rooms and rooms nobody can book both cost real money. Learn how to measure utilization, remove the friction that keeps people from using rooms, and track occupancy across your spaces.

Guiding Your Copilot Journey: From Secure Foundations to Smart Productivity

Getting value from Copilot takes more than licenses. Walk the full path: securing your data with Purview, controlling what Copilot can reach, finding the use cases with real ROI, and building confidence across your users.

Securing IT/OT in Manufacturing: Building a Resilient Future

On the plant floor, downtime is the real threat. Learn why IT and operational technology convergence raises the stakes, and the practical first steps to securing production without stopping it.

Secure Networking and Wifi 7 with Cisco Meraki

AI adoption is changing what your network has to carry. See how Cisco Meraki and Wi-Fi 7 deliver secure, high-performance connectivity you can manage at scale, without a bigger network team.

Cybersecurity Roundtable: Zero-Day Attacks, Exposing Weak Security Programs

Attackers weaponize new exploit code within two days 61% of the time. Our panel covers the governance, vulnerability management, and offensive testing that shrink your exposure window.

Cybersecurity Roundtable: Securing Your Data in the Era of GenAI

The data feeding your AI tools needs real guardrails. A working session on keeping information protected, monitored, and compliant as GenAI use spreads, using Microsoft Purview and the tools you already own.

Cybersecurity Roundtable: MFA Bypass and How to Defend Against It

Attackers are slipping past multi-factor authentication without setting off alarms. Our panel breaks down how these attacks work and what clients changed to shut those paths down.

Cybersecurity Roundtable: How to Secure & Govern Generative AI

Generative AI moved into the business faster than the guardrails did. Security leaders share how they govern it: where data gets exposed, which controls hold up, and what they would do differently.

Cybersecurity Roundtable: Advanced Strategies to Counter MFA Bypass Attacks

MFA is not the finish line. This roundtable gets tactical on Entra ID Conditional Access, Defender XDR tuning, passwordless, and the response automation that shuts down token theft.

Microsoft’s Security Service Edge (SSE) Solution

Old network security assumed everyone was in the building. Learn how Microsoft's Security Service Edge secures access to apps and data with identity-driven controls, and where it replaces VPN complexity.

Level 3: Designing a Roadmap for Purview Success

Purview has a lot of moving parts and no obvious starting point. Get implementation best practices, what to deploy when, and how to build a roadmap that reaches value sooner.

Level 2: Centralize and Simplify Your Data Governance Strategy with Purview

Microsoft Purview can consolidate a pile of overlapping tools, if you know which capabilities to turn on. Walk through classification, retention, user behavior, and the use cases teams start with.

Level 1: Building Your Data Governance Strategy to Win

Data governance falls apart when nobody owns it. Learn the signs your approach is running out of road, who you need on your side internally, and how to build a strategy that sticks.

Ensure Advanced Threat Protection for Your Organization

A practical look at managed detection and response, Microsoft 365 Defender, and Sentinel, plus real examples of how Netrix clients closed the gaps in their coverage.

Defend Against Today’s Cyber Threats: Harnessing the Latest Developments in AI

Attackers are already using AI. So are defenders. See how Microsoft Sentinel, Azure AI, and human analysts work together to investigate and respond faster than either could alone.

Get Your Data Ready for Copilot

Copilot is only as safe as the permissions underneath it. Learn what Copilot actually reads, why oversharing shows up fast, and how to get your Microsoft 365 data ready before you turn it on.

Cloud Security Posture Management Across Your AWS Environments

See how teams use AWS Security Hub, GuardDuty, and Inspector together to cut risk, automate compliance work, and get one clear view of their cloud security posture.

Cloud Migration Without the Chaos: Strategies for a Smooth Transition

Migrations stall on the details: what moves first, what breaks, and who is awake when it does. Get a practical sequence for planning your move and the pitfalls worth avoiding.

Navigating Cloud Chaos: Strategies for Streamlining Post-Cloud IaaS

The cloud is not a destination. Once workloads land, the work shifts to monitoring, managing complexity, and keeping costs honest. See what good cloud operations look like day to day.

Azure Landing Zones: Establish Security Baselines and Control Costs

Moving workloads to Azure is half the job. Governance is the other half. Learn how landing zones set security baselines, keep costs predictable, and give business units the access they need without taking visibility away from IT.

Are You Well-Architected? Streamline Your Cloud for Limitless Innovation

Best practices are easy to nod at and hard to verify. Our engineers break down the Well-Architected Framework and the gaps they see most often across hundreds of real deployments, from security and reliability to cost.

Cloud Cost Control: Strategies for Smarter Spending

Cloud bills rarely spike. They drift. See where waste hides before, during, and after migration, and which tools give you the visibility and governance to keep spend predictable.

Calculating the ROI of Microsoft Fabric

Modernizing your data platform is easy to justify in theory and harder to prove on a budget line. Walk through the costs Microsoft Fabric removes, the metrics that show impact, and a simple model for building your business case.

Application Modernization: Drive Business Outcomes with Cloud-First Apps & Data

Legacy apps get more expensive every year you keep them. Learn how to decide what to rehost, what to rebuild, and what to replace, without rewriting your whole portfolio at once.

AI Readiness Accelerator: Build Your 2026 Advantage

AI pilots are easy. Turning them into funded, measurable work is the hard part. This session walks through how to pick the use cases that pay off, check whether your data and governance can carry them, and build a roadmap your leadership will actually approve.

Eliminating $250K in Annual Licensing Costs Through Supply Chain Automation

Rebuilding Security Operations in Just Over Two Weeks with Microsoft Sentinel and Managed Detection & Response

Modernizing a Mission-Critical Vehicle Tracking Application While Preserving Institutional Knowledge

Consolidating 50+ Applications Across 32 Acquisitions into a Unified Digital Platform

Taking Control of 680 Legacy Applications Through Strategic Application Modernization

Rebuilding a Mission-Critical Customer Portal While Transforming Development Culture

Eliminating Infrastructure Risk and Achieving Zero Unplanned Downtime with Azure

Reducing Contractor Onboarding from Weeks to Days with Microsoft Power Platform

Automating 1,600+ Annual Equipment Rental Requests and Saving Thousands of Labor Hours

Creating Real-Time Maintenance Visibility and Predictive Insights for Heavy Equipment Operations

Transforming Employee ID Cards into Secure Multi-Purpose Debit Cards Through Legacy System Integration

Migrating 1.75 Million SharePoint Assets While Reducing Costs and Improving Performance

Reducing Document Generation from Days to Seconds Across a Global Certification Organization

Building a Modern Digital Workplace for a Nationwide Construction Workforce

Automating Bid Qualification and Risk Assessment for a Billion-Dollar Construction Firm

Modernizing Critical Financial Reporting Without Replacing Core Systems

Accelerating FDA Validation Reporting Through Automated Document Generation

Streamlining Employee Onboarding by Consolidating Five Processes into One Automated Experience

Transforming Student Performance Reporting with an Interactive Digital Experience

Empowering Healthcare Clients with Self-Service Analytics and Secure Data Access

Enabling a Financial Services Firm to Transition 50 Employees to Secure Remote Work in Just 48 Hours

Reducing Error Rates by 95% Through Enterprise Monitoring Modernization

Cutting Infrastructure Costs by 50% While Accelerating AWS Migration

Reducing AWS Costs by 30% Through Cloud Automation and Governance

Turning Data into Revenue with Automated Analytics and Customer Reporting

Accelerating Healthcare Innovation Through AWS Migration and Embedded Engineering

Accelerating Cloud Migration and Governance with Infrastructure Automation

Building a Data-Driven Capital Markets Organization with AWS Cloud and Analytics

Transforming Global Security Operations in Just Two Weeks with Microsoft Sentinel and MDR

Accelerating Industry 4.0 Adoption with AWS IoT and Real-Time Manufacturing Analytics

Modernizing Contact Center Operations with Amazon Connect and AI-Powered Analytics

Standardizing Incident Management Across Global Teams with Automated Workflows and AWS

Rebuilding a Critical Cloud Environment and Improving Security Compliance from 45% to 84%

Reducing Legal Document Processing from Hours to Minutes with AI

Strengthening Cybersecurity with 24/7 Monitoring and Expert Threat Response

Standardizing Collaboration with a Unified Microsoft Teams Rooms Ecosystem

Modernizing the Digital Workplace to Enhance Collaboration Across a Nationwide Organization

Building a Secure, Scalable IT Foundation to Support Business Growth

Rapid Ransomware Response Restores Operations and Strengthens Cybersecurity Posture

Reducing Costs and Improving Reliability with Cloud Migration and Managed IT Services

Transforming Disconnected Data into Actionable Insights with a Scalable BI Platform

Strengthening Cybersecurity and Enabling Growth with a Scalable, Fully Managed Cloud Security Framework

Scaling IT Operations to Support Rapid Growth Through Managed Services

Doubling Sales Through Application Modernization and Enhanced User Experience

Empowering Sales Teams with Generative AI and Natural Language Data Access

Improving Security, Compliance, and Efficiency with Identity-Driven Automation in Legal Claims Processing

Enabling Scalable Growth with Managed IBM i Services and Custom Monitoring Solutions

Accelerating Secure Cloud Migration for a Mission-Critical Legal Application

Enhancing Member Experience and Operational Efficiency with Custom Applications

Strengthening Security Posture and Achieving Compliance Across a Large-Scale Energy Infrastructure

Increasing Uptime to 99.95% and Accelerating Deployments Through Cloud Transformation

Improving Citizen Services Through Government Data Transformation

Service Portal Upgrade Notice

Yealink T48

Yealink T42

Windows 10 Taskbar Pinning

User Portal Overview

Supported IP Devices for nVX Cloud Phone Platform

UP SMS Messages

Setting Up SMS for Microsoft Teams

Setting a Ringtone

Selecting Your Endpoint

Place a Call Using Your nVX User Portal

Personal Contact Directory

Outlook Contact Directory

nVX Dynamic E911 User Guide

Microsoft CSP Authorization

Logging Out of the nVX User Portal

Logging In to nVX User Portal

Installing the WebRTC Network Limiter

In Call Features

How to Register For Access to the Netrix CSP Portal

Getting Started in the CSP Portal

Emergency Services

Change a Device Speaker or Mic

Call Detail Records

Nvx Basic Overview

Audio Device Settings

Account Settings

Access Your Voicemail

AI Readiness Checklist

Cloud Migration Playbook

Palo Alto Firewall Exploit

Multi-Factor Authentication (MFA) Bypass Demo