Our approach to delivering results focuses on a three-phase process that includes designing, implementing, and managing each solution. We'll work with you to integrate our teams so that where your team stops, our team begins.
OUR APPROACHDesign modern IT architectures and implement market-leading technologies with a team of IT professionals and project managers that cross various areas of expertise and that can engage directly with your team under various models.
OUR PROJECTSWith our round-the-clock Service Desk, state-of-the-art Technical Operations Center (TOC), vigilant Security Operations Center (SOC), and highly skilled Advanced Systems Management team, we are dedicated to providing comprehensive support to keep your operations running smoothly and securely at all times.
OUR SERVICESHome » Our Expertise » Microsoft Teams
Copilot for Microsoft 365 can leverage your company’s own content to maximize productivity and drive even greater productivity across your teams. However, it’s important to first evaluate your company’s risk for Copilot – How secure is your Microsoft 365 cloud? Do you have a well-defined permissions structure, and a clear data governance strategy to protect sensitive information? Copilot can be a game-changer, especially as organizations explore how artificial intelligence can streamline workflows, yet the value of making sure your data is secure and governed correctly before applying generative AI tools cannot be underestimated. Learn more from our experts on this webinar.
Keeping Your Business Secure
The world has gone remote. Tomorrow’s success depends on how effectively a business enables seamless collaboration and handles the collaboration challenges of today and the technologies that support teamwork.
Chat, calls & meetings for today’s teams
Communicate at the moment and keep everyone in the know
Integrated Microsoft 365 experience
Manage all your conversations, files, and tools in one team workspace
Customizable and extensible
Tailor your Teams workspace to include data and apps your teams use every day
Enterprise security, compliance & manageability
Security, compliance, and management features you expect from Microsoft 365
Establish governance and security for Microsoft Teams in your Office 365 tenant based on your requirements, industry best practices and Netrix experience as a Gold Certified Partner. Workshops establish vision and requirements while a Microsoft Teams consultant leverages their expertise to educate your team on community best practices in your industry, ensuring you have the resources needed for long-term success. We will guide you through a Teams pilot launch to give you the experience needed to get your organization on board. Our User Adoption Services will help you craft the change communication messages, user guides, and training that will ensure a successful rollout.
Netrix Global will design, configure, and test your Microsoft Teams environment and gradually migrate users to ensure an optimal deployment tailored to your business needs, helping your organization unlock the full potential of Teams. We will also provide guidance that will help your IT department strengthen Teams governance with appropriate security and compliance controls.
Netrix Global builds custom solutions and workflows that match the use cases of your employees, and our experts work closely with your team to ensure each solution aligns with real operational needs, including solutions built on the Power Platform. You get the added benefit of building upon the Teams experience with automated bots and industry-specific app integrations that support seamless integration within healthcare, manufacturing, financial services, education, legal and more.
Our dedicated AV integration team within our TetraVX brand procures, deploys, and supports complete Microsoft Teams room systems. Teams room systems provide your employees with a consistent video conferencing and a Microsoft Teams experience across mobile, desktop, and meeting rooms. Netrix offers one-touch, instant join capabilities, and different hardware options based on your needs. Delivered as a set monthly fee, our room kits can help your team save time and money.
When you think about a huddle room or meeting room, there’s a bunch of hardware and software—including devices used for audio conferencing—that must work seamlessly for a successful user experience. There are devices on the table, screens, microphones, cameras, projectors and cabling. Your IT shouldn’t have to be proficient in meeting room management and support for your employees.
Microsoft Room Kits were designed and perfected by Netrix to provide an affordable user experience across your organizations’ users, buyers, accountants, management, and leadership.
Direct Routing for Microsoft Teams enables a flexible Teams phone system as an alternate dial-tone solution for organizations that are not interested in deploying on-premises SBC appliances or having Microsoft as their PSTN/Carrier. With our Hosted Direct Routing, we can provide cost-effective PSTN calling plans through the native Teams phone interface.
Netrix Global provides direct routing, 24/7 ongoing support, and network monitoring, so you get the most out of our Microsoft Teams solution. With our services, organizations can leverage cost-effective inbound and outbound PSTN calling through Teams without having to pay for the Microsoft calling plan prices. We act as your carrier and SBC backbone, leveraging Microsoft-certified SBCs to provide value beyond just PSTN.
Integrating your contact center with Microsoft Teams can streamline operations and enable seamless communication, giving your agents the solutions they need to deliver faster, more efficient customer service and improve overall efficiency across customer-facing operations. Incorporate SMS, e911, and bring screen pops to your agents’ toolbox.
Be prepared for anything with our 24x7x365 Managed Detection and Response services.