Our approach to delivering results focuses on a three-phase process that includes designing, implementing, and managing each solution. We'll work with you to integrate our teams so that where your team stops, our team begins.
OUR APPROACHDesign modern IT architectures and implement market-leading technologies with a team of IT professionals and project managers that cross various areas of expertise and that can engage directly with your team under various models.
OUR PROJECTSWith our round-the-clock Service Desk, state-of-the-art Technical Operations Center (TOC), vigilant Security Operations Center (SOC), and highly skilled Advanced Systems Management team, we are dedicated to providing comprehensive support to keep your operations running smoothly and securely at all times.
OUR SERVICESA Top 100 credit union sought to turn employees’ security access cards into fully functional debit cards called Choice Debit Cards. The cards were designed to be used in the company’s cafeteria and company store, as well as at some local small businesses and to provide employees with an added convenience while creating more account and small business traffic. Netrix was selected to develop a safe and effective solution utilizing the bank’s existing technologies and a third-party platform.
The client is one of the top credit unions in the United States and one of the largest in Illinois. With total assets of more than $1 billion, they serve 170,000+ members in the U.S. and Puerto Rico with online and onsite deposits, loans, credit cards, investment services, and financial news and education. The client was also named one of the top 100 places to work by the Chicago Tribune, and employee benefits such as the Choice Debit Card helped them earn such honors via satisfied employees. The program was well planned but required advanced technical security and integration insight.
The client was implementing an IT reorganization which put pressure on the department to independently support and develop the solution they were seeking. Netrix discovered that they needed user functionality to the online banking site and integrated data communication web services between the client and their third-party platform, all while maintaining a high level of security. Designing the right measures meant obtaining a deep understanding of the client’s current environment, including Microsoft, Unix, and Citrix technologies, and maximizing the use of FreedomPay, a third-party platform with unique functionality for the banking industry.
Netrix implemented new security standards that were with the future web redesign in mind. New message transfer standards and integration of the client’s system with FreedomPay to give members an efficient way of signing up for the Choice Debit Card Program. To ensure an effective, efficient, and dependable solution, Netrix leveraged its full complement of client services, including consultation, analysis, design, development, integration testing, deployment, and documentation. The Netrix team led Credit Union Financial Exchange (CUFX) presentations, and leveraged deep familiarity with Security Assertion Markup Language (SAML) and JDeveloper Wireless Extension (JWE) technology.
With a foundation built on research, analysis, and recommendations, Netrix developed and implemented custom code in several languages to meet the unique business requirements. Rigorous trial-and-error scenarios helped deflate and defuse complexities that arose through the integration of FreedomPay with new and existing technologies and software.
Throughout the discovery, planning, implementation, and follow-up process, Netrix kept all appropriate parties aware of the project’s progress with:
The solution implementation employed several different technology classes. Netrix developed SAML V2 Classes to share two-way communication with FreedomPay, CUFX V2 Standard to convert data through the Credit Union Financial Exchange, and developed WCF RESTful web service to support and encrypt internal party messages.
With new custom code supporting a robust and secure system, the client gained an effective platform to extend and enhance the value and use of employees’ security cards. The solution successfully enabled members of the organization to enroll in the Choice Debit Card program via their legacy online banking access which allowed them to manage their accounts and balances on demand. The added convenience encouraged the adoption of the innovative program and provided the organization with another smart perk to serve its happy, engaged employees.
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No matter what challenge you’re facing today, our team of technical experts can get you started on a path to a better solution. We’ll partner with you to: