One of the largest, not-for-profit medical associations in the nation—with a stated mission to bring together physicians and communities to improve the nation’s health—found itself struggling to efficiently onboard new employees at a critical juncture.
Just in time for the disruptive shift to remote work, our client engaged Netrix to reimagine their collection of siloed, manual onboarding processes as a single streamlined workflow with a remote-accessible interface.
Our collaborative partnership produced a scalable and extensible solution that equipped stakeholders with a secure, one-stop dashboard that provides 360-degree visibility of the complete employee onboarding lifecycle.
We hold frequent solution demos for client stakeholders, providing feedback channels after each iteration.
Azure DevOps tracks Application Lifecyle Management from user stories to automated deployments and testing.
We host monthly Executive Review meetings with executive leadership from Netrix and our client, providing an opportunity to speak candidly about team performance and project direction.
We send Sprint Summary Reports after every sprint with burndown, velocity and backlog metrics to keep project on time and on budget.
As with all process automation engagements, Netrix broke ground with process mapping, engaging key stakeholders to chart the entire business process from position creation to fulfillment. We uncovered 5 distinct workstreams required to fully onboard a new employee, spanning multiple verticals and tracked in several applications.
Custom business logic accompanied each workstream: recruiting and hiring (Human Resources), space allocation (Facilities Management), hardware and software (Information Technology), System Access (Procurement) and peer mentorship. Each workstream also required its own approvals, and stored data in line-of-business applications spanning ServiceNow, Microsoft 365 and the client’s proprietary HRIS.
By the Numbers
After our User Experience Design team presented prototypes to key Human Resources stakeholders, the Microsoft Power Platform empowered our development team to rapidly iterate on implementing the chosen design.
The new solution pairs a flexible, user-friendly PowerApps form with a sophisticated backend business logic and integration engine built on Power Automate.
And the business process wasn’t all we automated; build and deploy pipelines running in Azure DevOps automatically promote code across development, testing, staging and production application lifecycles.