Our approach to delivering results focuses on a three-phase process that includes designing, implementing, and managing each solution. We'll work with you to integrate our teams so that where your team stops, our team begins.
OUR APPROACHDesign modern IT architectures and implement market-leading technologies with a team of IT professionals and project managers that cross various areas of expertise and that can engage directly with your team under various models.
OUR PROJECTSWith our round-the-clock Service Desk, state-of-the-art Technical Operations Center (TOC), vigilant Security Operations Center (SOC), and highly skilled Advanced Systems Management team, we are dedicated to providing comprehensive support to keep your operations running smoothly and securely at all times.
OUR SERVICESAs a Virtual Chief Information Security Officer (vCISO) working with small and medium-sized businesses (SMBs), I’ve seen firsthand how overwhelming cybersecurity can feel. With limited budgets, lean teams, and a constant barrage of threats, it’s tempting to think that only complex, expensive solutions can keep you safe. The good news? That’s not true. By focusing on a handful of foundational security practices, you can drastically reduce your risk—without breaking the bank or needing a full-time security staff. Here’s how getting the basics right can protect your business.
You can’t protect what you don’t know exists. Start with an inventory of all hardware (servers, laptops, IoT devices) and software (applications, operating systems) in your environment. Unauthorized devices or apps—like an employee’s personal laptop or an unapproved cloud tool—can be entry points for attackers. Regularly update this inventory and enforce policies to prevent rogue devices or software from sneaking in. A simple spreadsheet or affordable asset management tool can work wonders here.
Not all data is created equal. Pinpoint what’s critical to your business—customer records, financials, intellectual property—and map out where it’s stored, who has access, and how it moves. Without this clarity, you’re guessing where to focus your defenses. Once you know your “crown jewels,” prioritize protecting them over less sensitive data.
If critical data gets stolen, encryption ensures it’s useless to thieves. Use encryption for data at rest (like on laptops or backups) and in transit (like emails or file transfers). Modern tools—like built-in disk encryption on Windows or macOS and TLS for web traffic—make this easier than ever. It’s a low-effort, high-impact step.
Out-of-the-box settings for devices and software are often insecure. Implement secure configurations—disable unnecessary features, change default passwords, and block unneeded network ports (e.g., close port 445 if you don’t need SMB file sharing). This shrinks your attack surface and stops attackers from exploiting common vulnerabilities.
Vulnerabilities are like open windows in your digital house. Set up a process to scan for them regularly and prioritize patching based on risk. Focus on critical systems first—especially those internet-facing—and don’t delay updates for known exploits. Patching isn’t glamorous, but it’s a game-changer.
Deploy a reputable antimalware solution across all endpoints—laptops, servers, even mobile devices. Modern tools go beyond traditional antivirus, detecting ransomware and zero-day threats. Keep it updated and don’t skip the subscription—it’s your first line of defense against malicious code.
Basic network monitoring tools can alert you to unusual traffic—like a spike in outbound data that might signal a breach. Pair this with a firewall to block suspicious activity, and you’ve got a solid early-warning system. A third-party SOC can also be a good investment as they can help remove false positives, create automation to stop suspicious activity, and can provide threat intelligence.
Ransomware loves SMBs, and backups are your lifeline. Regularly back up critical data, store copies offline or in a secure cloud, and test restores to ensure they work. Given the perniciousness of ransomware, you want at least one copy of your backups to be immutable backups.
Old systems, unpatched software, or outdated processes pile up as “technical debt.” It’s not just an IT headache—it’s a security risk. Keep a log of these issues and chip away at them over time. Ignoring them invites trouble.
Your employees are your first—and last—line of defense. Train them to spot phishing emails, use strong passwords, and report oddities. Short, regular sessions (even 15 minutes quarterly) beat annual training marathons. An aware team stops threats before they start.
Even with the best defenses, incidents happen. Draft a simple plan: who to call, what to shut down, how to communicate. Test it yearly with an incident response tabletop. A prepared response cuts damage and downtime. Also consider hiring a pro to simulate an attack by doing penetration testing. Penetration testing reveals gaps you might miss—like a misconfigured server or weak password. Fix what they find, and you’re stronger for it.
These basics aren’t flashy, but they work. The 2024 Verizon DBIR stated that “exploitation of vulnerabilities as an initial access step for a breach grew by 180%.” For SMBs, where every dollar and hour counts, this is a practical path to security. Start small—pick three from this list—and build from there. The goal isn’t perfection; it’s progress.
Need help getting started? A vCISO can guide you, tailoring these basics to your business without the cost of a full-time hire. Let’s keep it simple, smart, and secure.
Have questions? Reach out to Netrix.