Category: Modern Work

Modern Work

The Workplace Has Changed and So Should Your Telephony

The workplace has changed tremendously during the past two years. The job expectations of the millions of people sent home to work have permanently shifted. Some people have taken early retirement or quit in a trend being called the Great Resignation. Others no longer want to work in the office every

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Modern Work

How Robotic Process Automation Could Impact Your Business

RPA or robotic process automation is the combination of visual programming language (drag and drop), macro recording features, screen scraping, and object character recognition. These tools allow a super-user or application level developer to automate complicated desktop behavior utilizing many data sources and input systems without writing actual lines of

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Modern Work

7 Reasons to Integrate Your Contact Center with Microsoft Teams

Contact centers provide more than customer support and due to the variety of channels that today’s customer uses, many organizations have realized two additional realities: Every member of the organization has the means to be involved in direct customer engagement, and therefore needs to be equipped with the appropriate tools.

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Six Ways Unified Communications (UC) can Improve Customer Experience (CX)
Modern Work

Six Ways Unified Communications (UC) can Improve Customer Experience (CX)

With the competitive nature of today’s market, businesses need to truly delight their customers. Companies stuck within the conventional approach toward communication can’t seem to do that. The new Unified Communications (UC)-focused approach considers spending money on communications as an investment to keep customers satisfied, and yes, delighted.  And yes,

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5 Ways UCaaS Boosts Productivity and Efficiency
Modern Work

5 Ways UCaaS Boosts Productivity and Efficiency

Say goodbye to using multiple calling, messaging, meeting, video and other business applications. As technology continues to evolve rapidly, unifying your communication and collaboration tools is a critical way to improve efficiency, reduce costs and enhance productivity. The idea of Unified Communications (UC) is not new; most organizations use a

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If your corporate office meeting spaces are not set up with collaboration tools for your return to work, stay home working in your pajamas until they do.
Modern Work

Ensure Your Corporate Meeting Spaces Have Collaboration Tools

The COVID-19 pandemic caused an unprecedented digital wave in the video conference, collaboration tools, and technology adoption. This has led businesses to lean on IT more than ever. Now, corporate offices are asking IT to step up once again with cases declining and companies planning for a return to in-person

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Netrix Recognized as Top Microsoft Teams Partner
Modern Work

Netrix Recognized as Top Microsoft Teams Partner

Netrix has been recognized as one of Microsoft’s top  Teams partners for the first half of their fiscal year. The H1 Teams Top Partner Contest was launched to honor partners who show the most depth of commitments to their Teams practices. An award that has been given to only four providers,

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