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Eric Owens

Vice President, Managed Services

Team: Managed Services

Years at Netrix: 13

Eric Owens is a results-driven technology executive with over 20 years of leadership experience in managed IT services, service delivery, and operational excellence. As Vice President of Managed Services at Netrix LLC, he leads global teams focused on optimizing performance, driving customer satisfaction, and transforming IT operations into business value drivers.

AREAS OF EXPERTISE

  1. IT Service Management & Operational Excellence 
  2. Strategic Leadership & Global Team Development 
  3. Business Transformation & Organizational Integration 
  4. Client Relationship Management & Service Delivery Optimization 

        MORE ABOUT ERIC

        Eric has successfully integrated multiple managed service organizations, built high-performing international support delivery centers, and implemented scalable processes that improve efficiency and profitability. His leadership is defined by a focus on people, process, and performance, fostering strong teams and cultivating a culture of accountability and continuous improvement.

        Eric Owens

        CERTIFICATIONS & ACHIEVEMENTS

        RECENT PROJECTS

        Global Support Expansion, MSP Integration and Service Delivery Transformation

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