Our approach to delivering results focuses on a three-phase process that includes designing, implementing, and managing each solution. We'll work with you to integrate our teams so that where your team stops, our team begins.
OUR APPROACHDesign modern IT architectures and implement market-leading technologies with a team of IT professionals and project managers that cross various areas of expertise and that can engage directly with your team under various models.
OUR PROJECTSWith our round-the-clock Service Desk, state-of-the-art Technical Operations Center (TOC), vigilant Security Operations Center (SOC), and highly skilled Advanced Systems Management team, we are dedicated to providing comprehensive support to keep your operations running smoothly and securely at all times.
OUR SERVICESAn Endpoint is a device that is used as a communication channel for a user to make calls, receive calls, and use
telephony features.
Step 1: Select the Additional Settings icon in the bottom left of portal to open a pop-up.
Step 2: The middle option is the current endpoint selected. Click on the option to choose a different endpoint.
The available endpoints include:
All: Will ring all endpoints where the extension is registered.
Web: Will ring only the phone located in your web-based nVX User Portal
Phone: Will ring only the desk phone(s) where the extension is registered. When choosing Phone, a pop-up will appear to set the extension. Click on the checkbox to confirm.
External: Will ring an external number, such as your mobile phone. This setting can also be used for Ring Groups or Queues. When choosing External, a pop-up will appear to set the external number. Click on the checkbox to confirm.