Our approach to delivering results focuses on a three-phase process that includes designing, implementing, and managing each solution. We'll work with you to integrate our teams so that where your team stops, our team begins.
OUR APPROACHDesign modern IT architectures and implement market-leading technologies with a team of IT professionals and project managers that cross various areas of expertise and that can engage directly with your team under various models.
OUR PROJECTSWith our round-the-clock Service Desk, state-of-the-art Technical Operations Center (TOC), vigilant Security Operations Center (SOC), and highly skilled Advanced Systems Management team, we are dedicated to providing comprehensive support to keep your operations running smoothly and securely at all times.
OUR SERVICESTo view Account Settings, first select the Settings tab on the left navigation. You will see four options. Select, Account Settings. This is where users can update your password, change your voicemail pin, and update your profile image.
To upload or change the user Profile Photo, click on the existing Upload Photo button and upload your locally save image.
To change the current user portal password, enter the existing password and then enter the new one twice and press the Change Password button.
To change the voicemail PIN, enter the new PIN and press the Save PIN button.
Select this option if you are utilizing the external mode and would like the call to be answered with a prompt in order to avoid calls routing to the external number’s voicemail. Once you answer the call, you will have to press 1 to connect the call.
Select this option in order to screen inbound calls. Inbound callers will have to announce themselves. You will then receive a call playing their name and you have the option to take the call or send to voicemail.