Our AWS Managed Services eliminate the headache of cloud management, so you can get back to focusing on what matters – growing your business. We ensure you consistently get the scalability, performance, and stability the cloud offers while taking on the administrative monitoring and maintenance of your AWS infrastructure.
Our managed services are built on proven, tried and true operations developed over many years of experience with clients of all shapes and sizes. But we know that delivering quality managed services is about more than just an iron clad support framework. We believe that to truly drive success we need to have complete accountability and consistency in line with your business processes, with a clear understanding of your growth path and business strategy. This allows our teams to not only manage the infrastructure you have today, but truly stand alongside you as a trusted technical advisory and provide continuous recommendations for improvement, helping you plan and prepare for what comes tomorrow.
With our 24x7x365 Technical Operations Center (TOC), we provide complete support and maintenance for your AWS infrastructure, applications, and data. Our team can run, operate, and maintain your AWS infrastructure, ensuring transparency and accountability from all of our technical experts. Our teams quickly and efficiently respond to alerts, notifying our clients and applying the appropriate incident or problem management response without dependency on your internal teams. Our managed services program serves as the foundation of your AWS operations by providing:
Our SLAs range from initial response to periodic status updates and incident resolution to ensure your team is kept abreast of what's happening in your environment at all times.
We leverage best-of-breed AWS monitoring tools, responding to alerts generated and remediating issues found all while providing transparency to your team every step of the way.
Our teams of customer success and technical experts operate with autonomy to keep you out of the day-to-day operations and with the transparency and trust you need to know you're in safe hands.
With our breadth of solutions and cross-functional teams, working with Netrix is a one-stop-shop. By partnering with us, you gain access to a comprehensive portfolio of AWS support services. Whether you need end-user support and service desk management, advanced systems management for Tier 3 issues, or ongoing architecture and advisory services, we can provide it all. By centralizing your AWS services, you gain faster time to remediation, centralized billing and account management, and a partner that can manage the complete lifecycle from initial tickets and alerting through remediation and future strategy.
Netrix Global has AWS in its DNA and can help you quickly and cost-effectively tap into the power of their cloud architecture and services. We hold multiple accreditations and have helped drive the transformation for a number of companies that were born in the cloud or just starting their journey.
We work with clients across all cloud adoption stages, AWS tech stacks, and business challenges to deliver the outcomes that will drive their business forward. Get in touch today and let’s hear how you want to best leverage AWS.
