Transform Your
IT Support

The Netrix Global Service Desk solves problems and answers questions quickly, efficiently, and affordably – keeping your end-users productive, your customers happy, and your team focused on strategic projects. As your central point of contact for incident management and provisioning, we simplify your IT operations and improve satisfaction across your entire business. 

Getting started is easy. Simply complete the form and a member of our team will contact you to start your quote. 

Why choose Netrix Global as your outsourced Service Desk?

Netrix offers a variety of options to fit whatever your needs may be. For over 30 years, Netrix has created long-standing relationships with our customers by acting as a seamless extension of their IT team and by proving our dedication to solving problems. 

Why partner with Netrix? 

  • Our experience
  • We can adapt to meet your requirements
  • Our commitment to exceeding Service Level objectives
  • Customizable services

Four Reasons to Outsource Your IT Service Desk

Business demands are increasingly complex. Organizations across industries are re-evaluating their business operations and some companies are turning to automation and AI to meet the needs of partners, stakeholders, and customers. That’s especially true for IT teams tasked with leading many of these efforts. But too often, IT teams are so focused on executing on day-to-day tasks that they can’t focus on these more strategic initiatives. They may get by in the short-term, but it can make long-term business planning nearly impossible. Engaging a partner that can support your business operations—big or small—can be a key part of the solution. In this blog, we’ll explore the main benefits of outsourcing your IT help desk.