Today we caught up with Jeff Wampler, CTO of Netrix LLC to get insight into his journey at Netrix. Jeff has been the CTO and a Partner at Netrix since 2006.
Tell us about your daily responsibilities overseeing two data centers and the corporate/customer wide infrastructure.
Jeff Wampler: My first task is always to make sure we are meeting our customer service objectives. This includes ongoing monitoring of key tools such as Field View, Solar Winds, and Syslog continuing through the day. In addition, I am reviewing with our engineering team specific current projects, additional customer requirements, trouble shooting and operational outliers.
Since acquiring the Netrix Data Center in Mt. Prospect, you have personally designed and managed a significant number of core enhancements to the 33,000 SF facility. Can you give some insight into some of these leading edge improvements that you have made?
Jeff Wampler: We focused on system redundancy rather than hitting a specific Tier level (per The Uptime Institute). We engineered the upgrade of the facility to circumnavigate all of the issues that we have encountered over the last 25 years of operating our original facility in Alsip that have caused system interruptions. A number of specific upgrades include:
- Installing Kirk Key Interlock panels to switch client load from either UPS bank in real time (“A” to “B” / “B” to “A”),
- IN Phase transfer switches to test the generator systems under full data center load without damaging any of UPS bypass switches, and,
- We installed transfer switches for each of the single source CRAC units to provide for duel source capability