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Case Study

A Rapid Response – Automated Document Generation Solutions in Healthcare

Pfizer is one of the largest pharmaceutical firms in the world, most recently recognized for the development of the COVID-19 vaccine that gained FDA authorization for emergency use. 

Netrix Case Study Construction
Netrix Case Study

The Situation

When creating a drug, there are three main objectives: is it safe, is it effective, and is it of good quality. For the quality aspect, there are numerous iterations and documents required for validation by the FDA.  Reports are created for analysis on all clinical data, test results, safety reports, compliance documents and more. Handling such copious amounts of data and documentation is time consuming and poses a potential threat to data inaccuracies or inconsistent reporting.

The current drug review process spent a considerable amount of time collecting and extracting data as well as maintaining report hygiene. These regulatory reports require manually aggregated data from disparate systems, causing a delay in the validation process. Now, more than ever, Pfizer needed to eliminate time-squandering manual efforts and ensure zero data entry errors to submit correct and accurate reports for approval.

    The Challenges

    Pfizer’s drug testing and review processes relied on data from databases spreadsheets and various other applications such as LIMS (Laboratory Information Management System) to collect clinical data and test results. The current process resulted in long validation timelines involving multiple people and multiple reviews to verify the reports are correct and more importantly accurate.

    Netrix helped Pfizer maintain the integrity of clinical data reports by creating Winward templates to automate the process of creating, generating, and maintaining scientific quality-centric reports.

    A master template needed to be built out to dynamically import the data and use conditional logic to properly display and format the information for business specific needs.

    This was a true team effort where we worked closely with Pfizer and resources to start from a prototype of a concept and take it all the way through to a production solution.

    The Solution

    Pfizer brought in Netrix to implement an automated document generation solution that sped up the time to produce reports and reduced the overall footprint of report maintenance. Netrix took a streamlined approach to these reporting requirements and worked closely with Pfizer to build out an automation strategy using Winward templates. Netrix’s automation efforts proved to be successful across many different validation, qualification, and stability control reports…and this is only the start. More and more divisions within Pfizer will be using the centralized reporting platform and inevitably move to automate the numerous mandated regulatory reports required for approval and improve the overall time to market compared to today. ​​​​​​​

    Key Results


    • Data manually moved or copied from disparate databases opened possibilities for data inaccuracies
    • Heavy manual creation of reports which slowed down the overall validation process
    • Regulatory reporting proved time consuming and absorbed valuable resources


    • Improved data accuracy by removing the need to manually aggregate human error-prone information
    • Speedier approvals and validation periods with less time spent creating reports
    • Centralized reporting platform used by other divisions within Pfizer to improve time to market

    Our Approach

    Netrix incorporates agile development best practices into our application development operations and prioritizes the evolution of your development teams by introducing market-leading best practices. Whether modernizing the applications you have in place today or developing new custom solutions for your unique business challenges, our team provides the experience and resources necessary to gain new functionality and efficiencies.

    Technical Expertise

    Our Microsoft-certified engineers develop software applications using the most modern technologies, ensuring that your application is usable and maintainable in the future. Our primary technical expertise includes:

    Microsoft Stack

    • .NET development, MVC, MVP, MVVM

    Modern Web Application Development

    • HTML5, CSS3, JavaScript, jQuery, Angular JS, Knockout, Single Page Applications

    Database Architecture

    • SQL, MySQL, noSQL

    Azure Migration and Development Services

    • App Service, Web Roles, Worker Roles, Table Storage, Blob Storage, Queues, and Service Bus
    • Cloud-Based Architecture

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