Our approach to delivering results focuses on a three-phase process that includes designing, implementing, and managing each solution. We'll work with you to integrate our teams so that where your team stops, our team begins.
OUR APPROACHDesign modern IT architectures and implement market-leading technologies with a team of IT professionals and project managers that cross various areas of expertise and that can engage directly with your team under various models.
OUR PROJECTSWith our round-the-clock Service Desk, state-of-the-art Technical Operations Center (TOC), vigilant Security Operations Center (SOC), and highly skilled Advanced Systems Management team, we are dedicated to providing comprehensive support to keep your operations running smoothly and securely at all times.
OUR SERVICESHome » Our Expertise » Modern Work » TetraVX
TetraVX is an all-in-one platform for modern telephony and contact centers. Whether collaborating amongst coworkers or supporting your clients, providing a better a more streamlined, an collaborative experience is easy with TetraVX.
TetraVX is our homegrown cloud-based phone system and contact center platform. Delivering communications for the modern era is easy with TetraVX due to its flexibility and integration capabilities. Empower your workforce to work from anywhere, with any device, all with pricing models that make sense for your business.
Cloud-Based PBX
Gain the functionality of a modern phone system with enhanced voice, SMS, and FoIP functionality.
Connect Any Device, Anywhere
Equipped with softphone applications for PC, Mac, tablet, and mobile devices, you can connect from any device, anywhere.
Leverage Existing SIP Phones
TetraVX works with most standard SIP phones to make sure you can continue to use the hard phones you already have.
Easy to Deploy
TetraVX is built for the cloud and can be easily deployed with little to no dependencies, no VPN or private connection required.
Easy to Manage
TetraVX has easy-to-use admin and user portals that provide visibility and management of all phone and contact center features.
Integrate Your Business
With features like click-to-call and CRM screen pop, you gain the ability to adapt the TetraVX platform to meet your unique workflows.
Robust Client Conversations
TetraVX provides centralized management of voice, email, web chat, messenger apps, and social media messages between your clients and contact center agents.
Centralizing Multiple Channels
TetraVX goes beyond multi-channel communications to true omnichannel management by centralizing communication history across client records so no matter the channel or agent, they get a seamless experience.
Robust Reporting
Get complete visibility into your business with advanced reporting and analytics for contact center performance and efficiencies.
Leverage a single admin portal to manage your entire communications and collaboration environment
Administrative becomes even easier with one provider for support and billing
Gain a complete view of your employee and customer communications