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ALL-IN-ONE COMMUNICATIONS PLATFORM

TetraVX for Unified Communications and Contact Center

TetraVX is an all-in-one platform for all of your business needs. Whether collaborating amongst coworkers or supporting your clients, providing a better customer experience is easy with TetraVX.

Modernizing Your Business Phone System

The days of your phone system being simply about dial tone are far behind us. Today’s modern business requires a tool that can empower your operations and bring your teams together.

Flexible Endpoints Means Happy Users

Enable your users to work how they want to, from where they want to with the flexibility to pick the endpoint that works for them

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SIP Phone

Our phone system works with most standard SIP devices

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Web Application

No matter where you are, your phone is just a web browser away

Mobile Application

Take your business phone system wherever you are. With robust functionality available directly via your smartphone, your ‘constantly on the go’ workforce will never skip a beat. 

  • Complete inbound and outbound call control
  • Inbound and outbound SMS
  • Inbound and outbound Chat
  • Voicemail access
  • Corporate & personal directory
  • Call history with call detail records

Integrations

Increase Productivity with Salesforce CRM Call Pop

Associate your incoming calls with your CRM data quickly and easily. With the ability to show CRM records using caller IDs, your employees won’t skip a beat during their customer interactions, providing a better, and more consistent, customer experience.

Collaboration

Communications That Go Beyond Voice

Today’s modern phone system is about more than just voice. With SMS and chat capabilities, your phone system becomes a true unification of our communications.


SMS Messages

Stay up to date with the preferred communication channels of today with the ability to message directly with a 10-digit cellphone number


Chat Messages

Bring your team together with chat available via both the mobile application and web browser

Just As Easy for Admins, As It Is for Users

Simple Admin Portal

Simplify the management of your unified communications platform with quick add, bulk import/export, single-sign on, and provisioning via LDAP

Roles & Permissions

Granularly control the roles and permissions of your user base, granting features to the appropriate users and controlling the security of your overall organization

Reporting & Analytics

Gain complete visibility into your organization’s data usage with granular call detail records and summary reports

Make your customer experience what sets you apart

Boost your customer experience and agent efficiency with a cloud-based solution that orchestrates customer interactions across all channels, presenting them in a single user interface.