ALL-IN-ONE COMMUNICATIONS PLATFORM
TetraVX for Unified Communications and Contact Center
TetraVX is an all-in-one platform for all of your business needs. Whether collaborating amongst coworkers or supporting your clients, providing a better customer experience is easy with TetraVX.
Modernizing Your Business Phone System
The days of your phone system being simply about dial tone are far behind us. Today’s modern business requires a tool that can empower your operations and bring your teams together.
Flexible Endpoints Means Happy Users
Enable your users to work how they want to, from where they want to with the flexibility to pick the endpoint that works for them
Our phone system works with most standard SIP devices
No matter where you are, your phone is just a web browser away
Take your business phone system wherever you are. With robust functionality available directly via your smartphone, your ‘constantly on the go’ workforce will never skip a beat.
- Complete inbound and outbound call control
- Inbound and outbound SMS
- Inbound and outbound Chat
- Voicemail access
- Corporate & personal directory
- Call history with call detail records
Increase Productivity with Salesforce CRM Call Pop
Associate your incoming calls with your CRM data quickly and easily. With the ability to show CRM records using caller IDs, your employees won’t skip a beat during their customer interactions, providing a better, and more consistent, customer experience.
Communications That Go Beyond Voice
Today’s modern phone system is about more than just voice. With SMS and chat capabilities, your phone system becomes a true unification of our communications.
Just As Easy for Admins, As It Is for Users
Simple Admin Portal
Simplify the management of your unified communications platform with quick add, bulk import/export, single-sign on, and provisioning via LDAP
Roles & Permissions
Granularly control the roles and permissions of your user base, granting features to the appropriate users and controlling the security of your overall organization
Reporting & Analytics
Gain complete visibility into your organization’s data usage with granular call detail records and summary reports
Make your customer experience what sets you apart
Boost your customer experience and agent efficiency with a cloud-based solution that orchestrates customer interactions across all channels, presenting them in a single user interface.