Author: Netrix Global

Six Ways Unified Communications (UC) can Improve Customer Experience (CX)
Modern Work

Six Ways Unified Communications (UC) can Improve Customer Experience (CX)

Enhancing Customer Experience (CX) through Unified Communications (UC): Six Key Strategies With the competitive nature of today’s market, businesses need to truly delight their customers. Companies stuck within the conventional approach toward communication can’t seem to do that. The new Unified Communications (UC)-focused approach considers spending money on communications as

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The SMB Guide: THE ABCs OF MALWARE
Cybersecurity

The SMB Guide: THE ABCs OF MALWARE

Mastering Malware Defense: A Comprehensive SMB Guide Viruses are not the only thing you need to worry about as every day, hackers invent new ways to wreak havoc for personal gain. From front-page attacks like ransomware to less obvious “grayware,” there are several types of malicious software programs and each

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Outsourced IT

Leveraging Managed Services and IT Support Partners for the Healthcare Industry

Health systems have been gradually upgrading their organizational structures to allow for more digital infrastructure and tools over the years. More recently, many healthcare providers began taking an aggressive approach to innovation to meet growing patient demands and an increasingly competitive market. They invested in electronic health record technology, adopted ERPs and began

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How Proactive Vulnerability Assessments Keeps your Network Secure
Cybersecurity

How Proactive Vulnerability Assessments Keeps your Network Secure

Two security-related exercises to determine the vulnerabilities in your environment Enterprise businesses have learned the hard way that taking cybersecurity lightly – or better yet, deprioritizing it on the ever-growing list of IT projects – comes at a major cost. Cyberattacks have increased in volume and complexity. Today’s hackers use

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5 Ways UCaaS Boosts Productivity and Efficiency
Modern Work

5 Ways UCaaS Boosts Productivity and Efficiency

Elevating Efficiency with UCaaS: 5 Power-Packed Strategies Say goodbye to using multiple calling, messaging, meeting, video and other business applications. As technology continues to evolve rapidly, unifying your communication and collaboration tools is a critical way to improve efficiency, reduce costs and enhance productivity. The idea of Unified Communications (UC)

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Why Outsourcing Network Risk Assessments is Good for Business
Cybersecurity

Why Outsourcing Network Risk Assessments is Good for Business

Elevating Network Security: The Power of Outsourcing Network Risk Assessments As more companies seek “remote-first” workplaces for the long haul, IT teams are under pressure to ensure current network measures are enough to handle this long-term shift to distributed work environments. One way to check for resiliency within systems is

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Outsourced IT

How Managed Service Providers Can Help Higher Education Address the Challenges Brought On By COVID-19

Empowering Higher Education: How MSPs Tackle COVID-19 Challenges From outsourcing IT services requests, to managing cloud migration, to improving security architecture, managed service providers (MSPs) offer their clients a variety of services to navigate the increasingly complex, unpredictable technological world.  With COVID-19 and the sudden onset of remote operations, enterprises

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