The Contact Directory is a shared list of your organization’s contacts. Contact information includes: First Name Last Name Extension 10-Digit Phone Number Email Address Access Your Contacts To access your organization’s Contacts, navigate to the home screen of the User Portal by selecting the Home icon at the top left of the navigation panel. Your Contacts will be listed
To view Call Routing Settings, first select the Settings tab on the left navigation. You will see four options. Select, Call Routing. This is where users can manage their call forwarding options. Do Not Disturb Do Not Disturb allows you to send all calls immediately to voicemail. To toggle Do Not Disturb
Enabling pop-up notifications in Windows 10 allows nVX to push notifications to the desktop when receiving inbound calls or SMS messages. Step 1 Go to the Notifications icon on the bottom right of Windows and open it. Step 2 Verify the Focus Assist is disabled. If Focus Assist is enabled, click on
nVX Meetings allow users to use all features of TetraVX conferencing solution. Step 1 To navigate to the nVX Meetings tool, select the calendar icon from the left navigation panel. Once selected, the user will be redirected to nVX Meeting page. Here, users can perform the following meeting actions: Schedule
Scheduling a Meeting allows users to invite participants to a future video or audio conference bridge. Step 1 Navigate to the Meetings page of nVX by selecting the calendar icon from the left navigation panel. Step 2 Select the ‘Schedule a Meeting’ button from the nVX Meetings page. Step
Users can start meetings on-demand for unplanned or ad-hoc meetings. With Meet Now meetings, hosts can start a meeting immediately and invite participants to join via different communication channels. Step 1 To initiate a Meet Now meeting, navigate to the Meetings page of nVX by selecting the calendar icon, , from the left navigation
Participants can join meetings, both scheduled and ad-hoc, from the nVX Meetings page. Step 1 Navigate to the Meetings page of nVX by selecting the calendar icon, , from the left navigation panel. Step 2 Join the nVX meeting by: Selecting Join from the Upcoming Meetings ListIf joining a scheduled
Meeting hosts, presenters, and participants can screen share while on a meeting. Participants can select from the following available options: Your Entire Screen: Share your entire desktop as you move across documents, applications, and web browsers Application Window: Share only a specific application with participants Chrome Tab: Share only a
Meeting participants can share and annotate files and whiteboards while in meetings. Sharing Files Participants can share Files directly within a meeting by clicking the Share File icon on the top of the meetings window. Select from the following: Add files from Desktop: Select files stored locally on the desktop
Click on the Participants icon to see the list of conference participants. In the Participants pane, meeting Hosts can: Change to a Participant to a Presenter or Host Mute a single participant Mute all participants
All meeting participants can group chat in the same meeting. To open the group chat, selec the Participants icon at the top of the Meetings window. Group chat will be available on the bottom right of the screen. Participants can type into the text box marked by the placeholder ‘Send
Meeting recordings capture audio, video, screenshares, and file/whiteboard annotations. Recordings can be turned on multiple ways. In a Meeting Recording can be turned on at any point during an active Meeting by selecting the Recording icon at the top of the Meeting window Note: Only Host can see Start Recording
All Meetings are video enabled. To turn on Video, select the Start Video icon on the top right of the Meetings window. To manage the device capturing video, select the dropdown arrow next to the Stop Video icon and select Video Options. Available devices will appear in the Capture Video
Meeting participants will be prompted with Join Audio options upon Joining a Meeting. However, participants can manage meeting Audio at anytime. Joining Audio To join audio after a meeting has begun, select the Join Audio icon from the top right of the Meetings window to open the dropdown selections. Call Using
Meeting Participants Meeting participants can Leave a meeting at anytime without impacting other Meeting attendees. To exit the meeting, participants can click the Leave icon at the top righ tof the meeting window. Participants will be prompted with a confirmation before leaving the meeting. Click the Cancel button to stay
nVX Chat allows users to stay connected and collaborate using files sharing, whiteboarding, task management, and more. To navigate to the nVX Chat tool, select the chat icon, , from the left navigation panel. Once selected, the user will be redirected to nVX Chat page. Starting New Conversations Users are
Overview This administrator guide provides an overview of the Enhanced 911 capabilities available through the nVX Cloud PBX. The solution is compliant with the latest FCC guidelines regarding Kari’s Law and RAY BAUM’s Act. See https://www.fcc.gov/mlts-911-requirements for additional FCC Guidelines. [Please consult with your legal team for proper guidance and your organizations
When participating in an nVX video meeting, users will have acces to: Invite participants Share screen or application Share a file View participants Record the meeting Turn on/off video Mute/unmute View meeting details Message with participants Viewing Meeting Info To view meeting details, click on the information icon located at
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